7.5' "Feel Real" Jersey Fraser Slim Fir Hinged Tree with 800 Clear Lights
Product details
Web ID: 6814692misrepresentation
Zero stars. I’d love to upload a picture to show the online picture versus what I received! It is like a Charlie Brown Christmas tree. Not at all like the pictures online. I actually checked the UPC to verify it was the right tree. This purchase was terribly disappointing.
Beautiful Tree. Lights not working.
Tried two trees so far. A third is or might be on the way. Both were beautiful when set up -- no issue there. Both of the first two had portions of each section that failed to light. Replaced those trees. Hoping we are luckier with the third, but that hasn't arrived yet. One very good word of advise: Do NOT bother emailing this company even for small questions. You will hear nothing from them, even after several attempts.
Customer review from National Tree Company
Defective Lights and Thin Branches
We received our tree today and easily assembled the stand and 3 sections. However, when we plugged it in we learned that 2 sections of lights are already defective. We followed the instructions in the box and changed out the bulbs we assumed were the problem (the first unlit bulbs connected to a lighted portion) and it did not fix the problem. If these were not the culprit, we have no idea how to determine which ones were. We unplugged the tree per the instructions in the box to prevent further damage to the other lights. I plugged it in again later to try to further troubleshoot and a 3rd section of lights did went out.In regards to the branches, if you are coming from an artificial tree family and are used to the older technology of plastic-y shreds twisted into a wire to create the branches, by comparison you will think this tree looks nicer and fuller. If you are coming from a real tree family that is looking for convenience while retaining realism, you will be disappointed. I did not realize that only the tips of the branches would have the "real feel" effect, while all others are the same fake plastic-y paper shredded looking branches. No amount of fluffing and arranging I have done has resulted in the level of fullness represented in the photos here. The center pole is still fully visible.
Customer review from National Tree Company
Good tree at a discounted price
Good profile when putting it away. Convenient plug location when I connect the pieces. A little sparse in between each branch level. Have to fill in with tinsel
Recommends this product
Love my new Jersey Fraser Tree
I took a chance by ordering a tree online without seeing it "in person." The chance paid off. The tree is easy to assemble, very full with plenty of branches for ornaments, well-shaped, and looks quite realistic. I'm very pleased with it's "trim" shape. This is not a skinny tree. But my former tree was a bit too wide for it's location in my living room. This is perfect. Very pleased with my purchase. I enjoy reading by my tree, so I'll leave it up until the end of January.
Perfect tree!
This is the nicest faux tree we ever had . It is sturdy, excellent quality, beautiful shape, full realistic -looking branches that are sturdy enough for our larger, heavier ornaments.The slim (but not skinny) profile was perfect for our space. Looks real..We love it!
