Treasure Slingback Sandals
Product details
Web ID: 17467943Not what I expected
I bought these a few weeks ago. I have worn these several and they are not comfortable.
Customer review from naturalizer.com
Response from naturalizer.com
We are sorry to hear the Treasure Slingback Dress Sandals did not meet your expectations and caused discomfort. We value your feedback and review! If you need any additional assistance, please don't hesitate to contact our Consumer Care Department. You can find our contact information here: https://www.naturalizer.com/help/faq?icid=Footer_Help_FAQ.
Final Sale
I loved the look of these sandals and because I was, obviously, unable to try them on prior to purchasing, I inadvertently ordered a size too large (I had recent foot surgery and my left foot is not quite the same size). This was a final sale, so I am unable to return them and in the process of finding someone who can properly fit into them. I wish I could give further stars but cannot.
Customer review from naturalizer.com
Response from naturalizer.com
We are very sorry that the Treasure sling back dress sandals did not fit as expected. We understand how disappointing that is. Unfortunately, items purchased as Final Sale are not eligible for return or exchange. We apologize for any inconvenience caused. To review our return policies, please follow this link https://www.naturalizer.com/help/returns-and-exchanges?icid=Footer_Returns_Returns. If you have any questions or concerns, please call our Naturalizer.com Consumer Care Department at 1-888-294-1648. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. Thank you for your feedback.
Revised review and suggestion to Naturalizer
I did not want to part with this pair of sandals; liked it very much. Even with some issues which I could live with, the major reason to return it was because it triggered an old forgotten fracture pain on my left ankle. Naturalizer is my very favorite comfort go to shoes. The company may consider evaluating the material of the heel. Suggestion: 1. evaluate and modify the heel material. 2. make it available in leather or better than current material so it does not make synthetic sound. 3. add strap extender. The strap insecurity is based on personal experience. Another brand name dress sandals buckle came off once I was already out of the house and rushing to go to work. This pair may work out very well for others. This is a personal experience review.
Narrow and thin sole
I’ve tried wearing shoes a few times. The cushioning on the bottom of shoes is not thick which causes pain on the balls of my feet. Shoe is also more narrow than I expected.
Customer review from naturalizer.com
Response from naturalizer.com
We're very sorry to learn your shoes are so uncomfortable. We understand how disappointing that is. We partner with Happy Returns to offer safe, contactless, and sustainable returns for US-based customers. Returns can be processed for unworn shoes within 45 days of purchase. To read more about our return options and policies, please visit the page below: https://www.naturalizer.com/help/returns-and-exchanges?icid=Footer_Returns_Returns
Looking for comfort with style?
These are very comfortable sandals even with this heel height. They look elegant dressed up and sharp as casual.
Recommends this product
Black sandals
Good quality. Very comfortable. Dressy sandals. Love the product.
Customer review from naturalizer.com
Recommend.
True to size, very comfortable, more stylish in real life, and manageable heel height.
Recommends this product
Fantastic Shoe!
These sling backs are well made, true to size, good looking and VERY comfortable. If they came in 100 colors, I’d buy each and every one of them. Great with pants or dresses. The adjustable strap is a game changer! Add them to your collection. I am thinking of buying a second pair to have on hand.
Recommends this product
Customer review from naturalizer.com