Vertuo Lattissima Coffee and Espresso Machine by De'Longhi
Product details
Web ID: 16354130186 reviews
A reliable and consistent coffee experience
A consistent and dependable coffee experience but without the finesse of a great deal of personalisation. I usually now let the machine extract the coffee from the capsule but manually control the milk to deliver the kind of flat white I prefer. The fully automated setting just does not have the right ratio for my taste and there is little to no adjustment possible with this machine.
Customer review from Nespresso Australia
Response from Nespresso Australia
Thank you for taking the time to leave us your review. We're pleased to know that you find the coffee experience consistent and dependable. However, we're sorry to hear that the milk recipe options available are not meeting your needs. Your feedback is valuable, and we appreciate you sharing your approach to getting the taste you prefer. If you have any further suggestions or need assistance, please don't hesitate to reach out! ☕🤎
Came for a cup; left with a Virtuo Lattissima
Came to the store to buy a cup of coffee and left with a Virtuo Lattissima. I've become a loyalist since that day and because of what Nespresso stands for in addition to their multiple flavors, I no longer patronize Starbucks, Dunkin Donuts or K cups.
Recommends this product
Customer review from Nespresso USA
Hard to get operating correctly
I bought this machine apprtox 4 months ago after having the standard Vertuuo machine and am finding it somewhat difficult to get right does not do program as easy as other nespresso machines that i have had. Will perceiver and hopefully have a gopd machine
Customer review from Nespresso Australia
Response from Nespresso Australia
Thank you for your review! We're sorry to hear that you're finding the transition to your new machine a bit challenging compared to your previous Vertuo model. We appreciate your perseverance and hope that with a little time, you'll become more comfortable with its features. If you have any questions or need assistance, please don't hesitate to reach out to our customer support team via the toll-free number 1800 623 033. We're here to help you enjoy your coffee experience to the fullest! ☕🤎
Was great while it worked
Had it less than a year & it quit working. It said it needed descaling which we did but we continue to get 2 flashing lights indicating the reader isn’t working (yes, we cleaned it). I would expect much better quality at this price point
Customer review from Nespresso USA
Response from Nespresso USA
Thank you for your review, Jessica. We're certainly disappointed to hear this and we hope you know that we're always here to help. All machines are covered by a warranty of at least one and we offer a lifetime of comprehensive troubleshooting. Please give us a call to speak with a machine expert at 800-562-1465 where we are available 24 hours a day, 7 days a week.
Great experience
My husband and I love our new Nespresso Vertuo Lattissima. The set up videos easily took us through all needed set up and use of the machine. It worked just as described and we were impressed with the design and ease of care.
Recommends this product
Customer review from bloomingdales.com
Convenient barosta coffee
I got this machine over a month ago because I love cappuccinos. Its a little inconvenient having to buy special pods for each tiype ie espresso or coffee or cappuccino
Recommends this product
Customer review from Nespresso Canada
Response from Nespresso Canada
Congratulations on your Vertuo Lattissima machine, and thank you for your feedback! Be sure we appreciate your comments about the segmentation of Vertuo capsules, as it’s helpful for us to improve our products and customer experience. Rest assured, each cup size can be adjusted to your liking, giving you added flexibility with the different capsule options available. Though we also provide “Best Served As” recommendations for each blend, feel free to try different variations to make your coffee experience uniquely yours! ☕
Easy to use
Great machine, easy to clean and i like that its quick and you save money by making coffee yourself at home. I like how its not simple plain coffee and its flavorful
Customer review from influenster.com
No guidance
It is difficult to understand how it work. There is no guidance on the machine.
Customer review from Nespresso Canada
Response from Nespresso Canada
Thank you for sharing your impressions with us, Yama. Be sure we appreciate your comments about the Vertuo Lattissima's design, as it’s helpful for us to improve our products and customer experience. We’ll gladly consider your feedback for further review. Alongside the machine's user guide, trust that you’ll find helpful written and video tutorials in the Machine Assistance section of our website. Our machine specialists are also available 7 days a week at 1.855.325.5781 if you need additional support for your device. Our dedicated team will be happy to help!