Vertuo Lattissima Coffee and Espresso Machine by De'Longhi
$499.95
Color:White
Product Details
Web ID: 163541309 days ago
No guidance
It is difficult to understand how it work. There is no guidance on the machine.
Customer review from Nespresso Canada
Response from Nespresso Canada
Customer Relationship Centre9 days ago
Thank you for sharing your impressions with us, Yama. Be sure we appreciate your comments about the Vertuo Lattissima's design, as it’s helpful for us to improve our products and customer experience. We’ll gladly consider your feedback for further review. Alongside the machine's user guide, trust that you’ll find helpful written and video tutorials in the Machine Assistance section of our website. Our machine specialists are also available 7 days a week at 1.855.325.5781 if you need additional support for your device. Our dedicated team will be happy to help!
15 days ago
from Dallas, TX
Great when it works
Constantly breaks down and flashes light combinations that are not listed in troubleshooting guide or anywhere online!! This is the worst machine out of the 3 I’ve owned by Nespresso over the past 6 years.
Customer review from Nespresso USA
29 days ago
Amazing!
I purchased this as a gift for my Dad, and he absolutely loves it! The espresso tastes amazing with so many flavor pod options, and the milk frother works perfectly.
Customer review from influenster.com
1 month ago
from Kirkland, WA
Very Disappointed with Quality
I loved this machine but started having problems within a couple months of using. Mainly with water leaking all over my counter and floor, in between uses. I have been sent a replacement, and again within a few months, I am having the same issue with the new machine. I Topped off the water container in the morning, and 1.5 hours later, half of the water in the dispenser had been emptied and leaked all over the counter. I don’t understand why Nespresso can’t make a machine that actually works. I have been a customer for almost 15 years and this is the third machine in a row, I have had to have replaced due to malfunction. It’s absolutely ridiculous and very frustrating.
Customer review from Nespresso USA
Response from Nespresso USA
Customer Service30 days ago
Thank you for your review and honest feedback. We are disappointed to learn about your recent experience with your Vertuo Lattissima no longer functioning, and that you are now encountering the same issue with a replacement machine. We sincerely apologize for any frustration or inconvenience this may have caused you, and we want to reassure you that we are dedicated to ensuring complete customer satisfaction, deeply regretting when that is not achieved. Our Machine Experts are available 24 hours a day, 7 days a week, and if you would like to discuss additional options based on your warranty with a supervisor, please feel free to contact us at 1-800-562-1465 between the hours of 9 AM and 6 PM. We are confident that we will find a satisfactory resolution, enabling you to return to enjoying your Nespresso coffee ritual. For your convenience, our toll-free number is available 24 hours a day, 7 days a week.
1 month ago
from Pittsburgh, PA
Versatile and Amazing Technology!
I stopped drinking coffee years ago...I just thought I didn't like it anymore because I didn't enjoy the bitter taste, so I became a tea drinker. That is until I discovered Nespresso. I LOVE LOVE LOVE my machine, it seriously brings a little special and joy into each day. Best money I have ever spent!
Recommends this product
Customer review from Nespresso USA
2 months ago
from Austin, TX
Awesome Coffee
I absolutely love this machine. It is the bomb. Makes great tasting coffee, too. I clean after every cup and it has been working like a dream. I have had a Vertuo Plus and this Vertuo Latissima. I love waking up to a superb cup of coffee to enjoy. Eat your heart out Starbucks. Nespresso has you over the fire.
Recommends this product
Customer review from Nespresso USA
2 months ago
from Guelph Ontario
Cappuccino
I love this machine. The only thing I don’t like is that it doesn’t make the cappuccino hot enough
Recommends this product
Customer review from Nespresso Canada
Response from Nespresso Canada
Customer Relationship Centre2 months ago
Thank you so much for sharing your impressions on the Vertuo Lattissima machine with us. Be certain that we appreciate this as it’s helpful for us to improve our products and services. Trust that we’ll forward your feedback to our team for review. Rest assured that if you need any assistance with your device, we're pleased to provide support via our toll-free number, 1.855.325.5781. Our machine specialists will be delighted to speak with you!
2 months ago
from Montreal
Bistro quality coffee at home!
I was very skeptical about an automated cappuccino machine but i am very impressed with this machine. The quality and taste is barista level. I have been using oat milk and adding a little cinnamon, i really enjoy my cappuccino!
Recommends this product
Customer review from Nespresso Canada
Response from Nespresso Canada
Customer Relationship Centre2 months ago
Congratulations on your Vertuo Lattissima machine, Jorge, and thank you so much for all those stars! We're delighted to learn you've embarked on this incredible coffee discovery journey with us, and that you've been enjoying these recipes. Cheers to many more of these exceptional coffee moments at home! ☕