Vertuo Next by Breville with Aeroccino Milk Frother, Limited Edition
Product details
Web ID: 13007715LOVE NESPRESSO
LOVE Nespresso coffee !! Have a machine at home and one at my shop. They both work really well and I've had them for 3/4 years now. Bought machines for my 3 girls and they love them too. No issues with theirs either. Easy to order more coffee and get it shipped to my home. Only one bad thing.... it is really hard to drink any other coffee now or go through a drive through and pay way too much !!
Recommends this product
Customer review from Nespresso USA
Love Nespresso not this machine
We love Nespresso and have purchased many machines for our home and cottage however the design of this model is awful. The lock on/off lever is very stiff and the design of the used Nespresso pod case is awful. All the pods collect nicely but when you take it out for recycling all the pods fall out all over our counter. The pod box only has high sides on part of the box so all the pods will always fall out. Machines 5 years ago were better.
Customer review from Nespresso Canada
Response from Nespresso Canada
Thank you for sharing your impressions with us. Be sure we appreciate your comments about the Vertuo Next's design, as it’s helpful for us to improve our products and customer experience. We’ll gladly consider your feedback regarding its locking mechanism and used capsule container for future product development. Should you need any assistance with your device, trust that technical support is available 7 days a week via our toll-free number 1.855.325.5781. Our machine specialists will be happy to help!
Great when it works and when pods were less money.
We have had this machine for about a year, makes great coffee when it works properly. Some pods wouldn't work and It would waste the pods (which have become more expensive) The bluetooth also did funny things and we would have to reset everything to make it work again. Also, living in Canada the recycling process changed multiple times and was a pain to get the bags of pods shipped out. Overall not recommended.
Customer review from Nespresso Canada
Response from Nespresso Canada
Thank you for taking the time to share your experience with us, Dano99. We're truly sorry to hear that your journey with the Vertuo Next hasn’t been as seamless as it should be. Please know that our team is always here to support you, whether it’s resolving machine issues or answering any questions about the recycling process. Feel free to reach out to our toll-free number, 1.855.325.5781 for personalized assistance. Trust that your feedback is important, and it will be shared with the relevant teams as part of our commitment to constantly improving the experience we offer our Club members. Thank you for your understanding!
Best of all
Best one yet please buy one of one iiiiiiiiiiiiiiiiiiii love it
Recommends this product
Customer review from Nespresso USA
Love this Machine
I've had this machine for over a two years and I still love it. I'm the only one who drinks Espresso in my house so it's perfect for when I want a cup any time of the day but can easily make a fresh cup for any one who visits or when my husband feels like having a decaf. I'd definitely buy this machine again.
Recommends this product
Customer review from Nespresso USA
Major Disappointment
Bought this a a replacement for my Nespresso Delonghi & it had been a total disappointment. The handle constantly sticks & this machine does not allow for you to run straight water through the lines if the machine has been sitting, you have to use a pod which is wasteful.
Customer review from Nespresso USA
Broke after 2 years
I loved my machine while it lasted however after only owning it for 2.5 years it randomly quit one morning. The machine would no longer read the barcodes even with all the recommended actions from nespresso themselves. Sad that you can only get a few years out of these machines and thats it.
Customer review from Nespresso Canada
Response from Nespresso Canada
Thank you for sharing your experience with us. We're truly sorry to hear about your Vertuo Next machine and apologize for the inconvenience this has caused. Please reach out to our machine specialist team at 1.855.325.5781, so we can assist you further. Your satisfaction is very important to us, and we want to ensure you can continue to enjoy your Nespresso Moments!
Love my new machine!
I got this for Christmas from my Fiancee, I was wasting money on coffee shop lattes but this has saved the day! I love being able to make an iced or hot latte from the comfort of home and for a fraction of the price. The machine works well and is easy to use!
Customer review from Nespresso Canada
Response from Nespresso Canada
Congratulations on your new Vertuo Next machine, and thank you so much for all those stars! We're delighted to learn you've embarked on this incredible coffee discovery journey with us thanks to this gift, and are enjoying making delicious recipes at home. We wish you many more of these exceptional coffee moments ahead! ☕