Blast Portable Blender
Product details
Web ID: 20335092Ratings & Reviews
421 customer images
Not all it's cracked up to be.
I used it for the first time yesterday. I was disappointed to find such tiny blades. I put in three ice cubes, some frozen fruit, yogurt, and milk. It locked up, didn't blend. Took.me 10 minutes to shake it loose before it finally blended but I'm seriously disappointed with it. I wa going to get these for gifts but I now I don't think so.
Customer review from sharkninja.com
Response from sharkninja.com
Hi Stacey, Thank you for sharing your experience with us. We regret that the product didn’t meet your expectations and understand how disappointing that can be. Your comments are valuable and help us improve our products. Here’s a link to the guide that may help with using the product: https://sharkninja.my.salesforce.com/sfc/p/#Hs000008nIdi/a/Hs000001Zi6D/qtFL7qrC0LngUTk7OH9EDaZc19XgPcaZ243aeNV80Ww. Kind Regards, Ninja Kitchen US.
N/A
Great product
Recommends this product
Two uses and then it died
I bought one of these a month ago. I’ve used it twice, and now it’s dead. The battery won’t take a charge. I don’t recommend it - it’s a piece of junk. Returning it to the store where I purchased it.
Customer review from sharkninja.com
Response from sharkninja.com
Hi Brad, Thank you for sharing your experience. It’s disappointing to hear that your unit stopped working after only a couple of uses, and we appreciate you taking the time to let us know. Please give us a call at 1-800-365-0135, and we’ll review the issue and explore the best solution for you. Our team is available Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Ninja Kitchen US.
Shakes
I bought this blender to replace the Blendjet 2 and it does not disappoint.
Recommends this product
Customer review from sharkninja.com
I believe that the base cover or the base for the bottom of the vessel should come with the ninja blender
Customer review from Shark Ninja
Response from Shark Ninja
Hi there, Thank you for sharing your feedback with us! We really appreciate your suggestion regarding the base cover for the bottom of the vessel. Your input is valuable and helps us improve our products to better meet customer needs. This information will be passed along to the relevant teams for consideration. If you have any other ideas or features you’d love to see, feel free to let us know. Kind Regards, Ninja Kitchen CA.
Do Not Recommend. Horrible Warranty Policy
Had this blender for 1 month and it stopped working. When I inquired about the warranty information, they were going to charge me half of the original price to get it fixed. I will buy a good brand somewhere else for cheaper and have a working blender.
Customer review from sharkninja.com
Response from sharkninja.com
Hi there, We appreciate you sharing your experience. It’s frustrating to have a blender stop working after such a short time, and the situation you described doesn’t sound typical. We’d really like the chance to review this further and make things right. Please give us a call at 1-800-365-0135 so our team can look into it and assist you. Our hours are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Ninja Kitchen.
Not satisfied
Very unsatisfied, since day one every time I used it , it’s had to be plugged in, didn’t used it much,, and know it’s doesn’t work.
Horrible Product
Horrible product. Please do not buy this product. It stopped working and I reached out to the support desk. They told me it is not under warranty without even looking at the product or offering trouble shooting to fix. All they offered was a 30% discount on the next purchase. Extremely bad product and support service. Stay away from any Shark or Ninja products.
Customer review from sharkninja.com
Response from sharkninja.com
Hi Sultan A, Thank you for taking the time to leave a review. We’re really sorry to hear that your Ninja Blast stopped working and for the inconvenience caused by the warranty process. That’s not the experience we want for our customers, and we truly appreciate you sharing your feedback. We’re passing this along to our teams to help improve product quality and support. Our system shows that our team is currently awaiting your response via email. If you’d like further assistance, please reach out to us at 1-800-365-0135. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Ninja Kitchen