Nutri-Blender Pro 1100-Peak-Watt with Auto-iQ®, BN401
Product details
Web ID: 12419448Ratings & Reviews
74 customer images
Poor quality
The blender cap no longer screws on properly. Piece of garbage
Customer review from sharkninja.com
Response from sharkninja.com
Hi there, Thank you so much for taking the time to share your experience with us. We’re truly sorry to hear that the blender cap on your Ninja isn’t screwing on properly. We completely understand how disappointing this must be, and we want to help. Your feedback is invaluable, and we’ll be sharing it with our internal teams to help improve our products to help prevent this from happening again. In the meantime, we recommend referring to our self-help guide link below to troubleshoot the issue you're experiencing: https://support.sharkninja.com/article/BN400-Series-Ninja-Nutri-Blender-Pro-with-Auto-iQ-Troubleshooting-Guide If the issue continues after trying those suggestions, follow the instructions at the end of the guide to reach our support team for further help. Kind regards, Ninja Kitchen NA.
Nice item
Daughter loves it. Great item everyone should buy one.
Recommends this product
Customer review from sharkninja.com
Garbage product - went through three! Same problem
Had a couple different models over the years and can 100% confirm that they are all garbage products that WILL fail. Think I went through three of them. EVERYONE of them stopped blending after a few weeks. The only way you can get them to work after that is to put all of your bodyweight into forcefully holding down the cup and wiggling it into a workable position while pressing the blend button manually. I've spoken with others that have the same problem. I'm sick of it. Another recurring problem is a brownish liquid that seeps through the bottom of the blade attachment. Gross. Run for the hills with this product. Complete garbage.
Customer review from sharkninja.com
Response from sharkninja.com
Hi there, Thank you for taking the time to leave a review. We’re truly sorry to hear that your Ninja is leaking and you have to use excessive force to hold down the cup for the contents to blend. This is certainly not the experience we want our customers to have. We understand how frustrating this must be, and we want to help make things right. We will absolutely share your feedback with the relevant teams internally. In the meantime, we recommend referring to our self-help guide link below to troubleshoot the issue you're experiencing: https://support.sharkninja.com/article/BN400-Series-Ninja-Nutri-Blender-Pro-with-Auto-iQ-Troubleshooting-Guide?redirect=false If the issue continues after trying those suggestions, follow the instructions at the end of the guide to reach our support team for further help. Kind regards, Ninja Kitchen NA.
Company does not support their product!
This blender is horrible! Just when it is out of warranty it starts to fail. It gets deafening loud and plastic leaches into the smoothie. This is my second one and both did the same thing. The first time the company replaced it and told me they would only replace it once. Really? They stood by there word and did not replace the second one. Way to support your product! After reading other reviews it seems many people complain about the same thing. You would think the company would send us a better version to keep us as a customer.
Customer review from sharkninja.com
Response from sharkninja.com
Hello there, Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that your Ninja appliance was making a loud noise and leaking. We understand how frustrating this must have been and apologize for any inconvenience caused. As your warranty has expired, we’re unable to offer a second replacement. However, please know that we will share your feedback regarding our warranty policies with the appropriate teams internally. If you need any further assistance with your product, don’t hesitate to reach out to our team at https://support.sharkninja.com/contact-us. Kind regards, Ninja Kitchen.
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After I buying I found a better pricing
Love is very strong and fast
High power and smooth really good to my vegetable and fruits
Ninja Blender
Made me and my family healthier with more fruit everyday. Motivated us to be healthier. One of the best purchases
Recommends this product
Ninja
Love this Ninja!! It makes great drinks, they make great products, we have their coffee pot too!