Defender Case for Apple iPad Pro 13-Black
Product details
Web ID: 2347354715 reviews
Pros and cons
The stand case came apart on the first day, it popped out of where it’s supposed to be, I put it back in and hide to tighten it so the part stayed put. The plastic part where the pencil can go also came off, that one broke off and can’t be put back in. It feels sturdy, it should survive a fall but other than those flimsy parts the case itself is good.
Customer review from otterbox.com
Response from otterbox.com
Hello, Erika! We're so sorry to hear about the trouble with your product. We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Best hard case for the 13” ipad!!!!!!
i feel very confident using my new ipad day to day knowing that this case will provide great protection while still having a very low profile and avoiding bulk!
Customer review from otterbox.com
It average
Didn’t like the plastic screen protector that’s built in so removed it and it works good
Recommends this product
Customer review from otterbox.com
Quality you can count on😷🛠🔥
Awesomeness, I’ve made sure all of my apple products are in an OtterBox ✨🤩✨
Recommends this product
Customer review from otterbox.com
Stand is useless
I like the Otterbox (have others in past) with the exception of the cheap stand that sticks in one position. The stand is useless and makes any future Otterbox purchase unlikely.
Customer review from otterbox.com
Response from otterbox.com
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
Low quality stand
Rear stand is cheap and already broke! The plastic knobs that slide and keep it in place are small and too brittle.
Customer review from otterbox.com
Response from otterbox.com
Hello Troy! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Poor Stand Construction & functionality.
Stand portion of the otterbox broke within the first week. Its design & materials were very inferior to the remainder of the case. Case itself appears to be well made & should provide adequate protection for the rather fragile iPad Pro. Now all I need to do is find a stand that will work with this case.
Customer review from otterbox.com
Response from otterbox.com
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Classic Ottetbox, needs some tweaking
Classic OtterBox, a few tweaks needed. If you aren’t using an Apple Pencil, there is one area the front cover doesn’t protect. Also I’m not sure if I’m a huge fan of the tilt mechanism. But a classic safe case for your iPad otherwise!
Customer review from otterbox.com