Radley 5-Pc. Fabric Chaise Sectional Sofa with Corner Piece, Created for Macy's
Limited-Time Special
$2,199.00$4,225.00
123/mo.* suggested payments for 18-months totaling $2,199.00 with a Macy's. *
Color:Heavenly Mocha Grey
Orientation: Left Arm Facing
Product Details
Web ID: 75319839 days ago
Disappointing Quality
Before purchasing this sectional, we had a Macy’s sectional for over 10 years, and it held up incredibly well. Based on that experience, I decided to ignore the negative reviews for this sofa—a decision I now regret. We’ve had it for 11 months, but it already looks like it’s five years old. The back cushions are some of the worst quality I’ve ever seen. In comparison, my Costco sofa in the basement, which was half the price and older, still looks significantly better. I’m extremely disappointed in the quality and will never buy another Macy’s sofa again. Buyer beware: it looks beautiful at first, but within six months, it starts to deteriorate. And for reference, we don’t even have pets!
9 days ago
Very happy with purchase and delivery
After much comparison shopping, we purchased the Radley 6 piece in naval blue (in stock color) to replace a regular sofa. Sale price could not be beat and knew quality might not be as good as others. But we are thrilled with purchase 2-3 weeks in. White glove service was great (delivery window, communication when we were next stop and getting it in and set up in the rain). Sectional is firm/supportive but deep enough (and with pillows) to be very comfy for my husband and I. And fabric is soft/nice texture. We got the sectional for our basement rec room to accommodate infrequent visits from adult kids. But we are finding we like it so much, we are spending more time on it. Much better than expected purchase.
11 days ago
Will cost you your soul
Picked out a lovely couch by going to the local Macy's and sitting on a nice Radley sectional. Love the choices for fabric at no extra charge. Ordered the couch in June of 2024. Received couch in early September. It is very nice, except one of the pieces does not match up in the back. Called to discuss. Rep came out to assess (in mid/late Sept), finds that yes, it is unacceptable and they will agree to replace that piece. No real information about how to do this. Eventually after many calls, I am told that the new one is finally on order. Lots of confusion, different stories from each representative who mostly do not understand English well. Waited til January 23 to check as they said it would take up to 17 weeks (and I'm so tired of dealing with it that I put it on the backburner). Called and they said 'It's ready for delivery!'. Ok, great but why didn't you call me? Today was supposed to be delivered but surprisingly, they don't actually have it. Starting over again!
13 days ago
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Recommends this product
14 days ago
Review After 5 Years
I highly recommend this couch. We have thoroughly enjoyed this sectional. Love the cuddle corner. The fabric has held up very well. We so have blankets down most the time because we have dogs. We scotch guard every 2 years and all stains have come up with Wool-lite fabric stain remover. One the chaise lounge cushion has really started to show wear in the last year. I am shocked that’s the only place because we are binge TV watchers, but it is the most popular spot. For the price, I think this sectional is a steal. Highly recommend.
Recommends this product
15 days ago
Great Couch, color is not as pictured
We bought this couch for our basement over the summer and loved it so much we bought another to replace our family room furniture. We decided to bring color in and get the Heavenly Olive sectional and ottoman. The colors are still good and we are going to keep it, but it is absolutely NOT as pictured. They opened it upon delivery and I had a moment of panic. Had to decide if I was going to keep it, and I did. We like that it adds color and is a super durable and comfortable couch, but buyer beware if you love it for the deep dark green, which it is not. Much lighter. I also am checking where I’d upload my picture to price it, but the app is not offering me that option right now.
Recommends this product
15 days ago
Broken frame
Our sofa fabric and cushions still look good and we have not had same issues as some photos posted but the frame broke (pine is soft wood) so we have two sections we can’t sit on and cushions pop up as frame snapped under them. Hard to see in a photo
18 days ago
Radley 5
Very pleased with purchase. Delivery and set-up excellent. The picture is deceiving though. Sectionals are larger than expected. Very comfortable. Measure your walls!