Cool to the Touch Instant Cooling Pillows
Product details
Web ID: 10193238Choose Your Items (2)
36 reviews
waste of money
this pillow was not cooling at all. It lost the shape quickly and I really wanted to send this pillow back after the first week
Response from Sealy Bedding Product Expert
Hello, we are sorry to hear about your experience with this pillow. If you would like a return or replacement, please bring or send the pillow back to Macy's or e-mail our customer service team at clientservice@americantextile.com (or 1-844-532-7051). They would be happy to assist you as well.
Waste of money
Constantly having to flip pillow due to heat, very disappointed- no cooling properties whatsoever, i would NOT recommend these, nor would I ecer buy them again, waste of money
Response from Sealy Bedding Product Expert
Hello, we are sorry to hear you did not experience a cooling effect from this pillow. If you would like a return or replacement, please bring or send the pillow back to Macy's or e-mail our customer service team at clientservice@americantextile.com (or 1-844-532-7051). They would be happy to assist you as well.
They expected a little more
Was cool to the touch, but thought it would be a little denser
Great support!
Very comfy pillow
Recommends this product
Very Firm Pillow
I was excited to try out this new pillow. The first night sleeping on it was a little uncomfortable because the pillow was too high and firm, but after a week’s time, I’ve gotten used to it. I don’t really feel the coolness of it because I have both a pillowcase and satin cover on it.
Recommends this product
Don’t buy a pillow you can’t try first.
The pillow arrived in an open bag. Was not as described. I thought I was getting a firm cooling pillow. It had no support. I returned it to the local Macy’s. They were very helpful.
Response from Sealy Bedding Product Expert
Hello, we are sorry to hear this pillow was not as supportive as you expected. Thank you for your feedback!
No good
Does not help at all. Does not feel like it’s a cold pillow which is what I was expecting.
Response from Sealy Bedding Product Expert
Hello, we are sorry to hear you did not experience a cooling effect from this pillow. If you would like a return or replacement, please bring or send the pillow back to Macy's or e-mail our customer service team at clientservice@americantextile.com (or 1-844-532-7051). They would be happy to assist you as well.
Bad product
Terrible had to send back 4 holes on side. To many ordered from macys had to send back. Not ordering anymore!
Response from Sealy Bedding Product Expert
Hello, we are sorry to hear about your experience with this pillow and for any inconvenience. We advise that you contact Macy's customer service to resolve this issue. Thank you for your feedback.