8" Firm Cool Gel Memory Foam Mattress, Quick Ship, Mattress In A Box- Queen

3.8 (16)
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Product details

Web ID: 4567814

Lie down, relax and fall asleep in total cooling comfort on the SensorGel® 8" firm memory foam mattress. This mattress features proprietary SensorGel® ventilated gel-infused memory foam on top of a high density supportive foam core blending a cooling sleep experience with the pressure relieving support of memory foam.

  • Product Features

    • This mattress is delivered in a box; please allow 24-48 hours for mattress to fully decompress.
    • Top type: Tight top
    • Dual Layer Construction made from 100% CertiPUR-US® Certified Foams
    • Top layer is Ventilated SensorGel® Gel-Infused Memory Foam providing a cooler sleep experience than traditional memory foam
    • Base layer is High Density support foam; Cover features circular-knit fabric for added breathability
    • Box spring not included
    • Compatible with all mattress foundations including adjustable beds
    • Warranty: 10-year warranty
    • Meets Federal Fire Safety Standard
    • Created for Macy's
    • Please allow your body to adjust to your new sleep set. If you are not satisfied, please contact Macy's Customer Service (1-888-822-6229) within 120 days to schedule a one-time reselection or return. The reselection must be scheduled within 14 days.
    • Furniture & Mattress Delivery, Returns & Services
    • Request warranty information

  • Materials & Care

    • Imported

  • Shipping & Returns

    • This item may not be shipped to Hawaii, Armed Forces Europe, Federated States of Micronesia, Puerto Rico, Armed Forces Pacific, Guam, U.S. Virgin Islands, Northern Mariana, Alaska, Marshall Islands, Armed Forces Americas, American Samoa, Palau and the Philippine Islands.
    • Shipping Method: UPS Ground
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

3.8/5

16 star ratings & reviews

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5 years ago

Thank you

Delivered to my house , ease to use and so comfortable!

5 years ago

Crazy comfortable

Comfortable and easy to set up. I did wait for the 48 hours for it to decompress, and it was ready to use immediately. Slept on it like a baby, and I’m a side sleeper. I am using it with a basic platform bed frame and without a box spring. Glad I made the purchase it was well worth it.

  • Photo from Michelle
  • Photo from Michelle
5 years ago

Not recommended

Makes you sweat at night and gives back pain just horrible tried to love it but didn’t workout for me.

6 years ago

Disappointed

After sleeping on one side for about a week, "dents" are formed and then you if you move the "dents" prevent you from getting comfortable. So what I have to do is sleep on the left side for a week and then sleep on the right side. That gives time for the dents to come back to the correct shape. I'm disappointed in this mattress.

Response from The Macy's Team

6456 years ago

Dear valued customer, Thank you for reaching out! We're sorry you're not having a good experience with your mattress from Macy's. Please give us a call at 1-800-289-6229 and we'd be happy to assist you in resolving this issue. We look forward to hearing from you. Sincerely, Macy's Customer Service

6 years ago

Great Buy.

Honestly the best! I’ve had back problems for a while and every once in a while, my pain returns and I love the way the mattress contours to my back. Feels like sleeping on a cloud. It will take some time to adjust to it, but that’s normal with any new mattress.

6 years ago
What is your age?40-49
What is your gender?Male
How often do you shop at macys.com?Occasionally
Your mattress comfort level:Firm
Where did you purchase this item?Online

Back Pain

I've been using this for 7 months and it's horrible. The salesperson said this was a firm mattress but there's way too much give during the course of the night. This mattress hurts my back so much that I'm going to buy a new one. The problem is after 5 minutes you feel like you're sinking. You have to wake up and move to a different part of the bed. The memory foam isn't very good because it never really comes back all the way so there are permanent sag spots even though I rotate the mattress and I'm not a heavy person (155lbs). I cannot recommend this mattress.

Response from Soft-Tex

Soft-Tex6 years ago

Thank you for your feedback. We are sorry that this memory foam mattress has not met your expectations. The top layer of gel-infused memory foam should provide pressure-relieving support and by quick conforming. The base layer of high density support foam should reduce sagging. Please reach out to our customer service team at 800-366-2324 or customerservice@soft-tex.com so we can further assist you. Soft-TexSensorPEDIC

6 years ago

Overall nice mattress for the price

If you're looking for a medium-firm foam mattress, this will certainly do the trick. It's very comfortable. Just the right ratio of firm to cushion. The only reason I didn't give this 5 stars is because despite it being "gel-infused," you get a bit warm during the night. The first night I woke up with slight body sweats.

7 years ago
What is your age?30-39
What is your gender?Female
How often do you shop at macys.com?Occasionally
Your mattress comfort level:Firm
Where did you purchase this item?Online

I'm in LOVE

Slept on this mattress for the first time last night and I had the best night sleep that I've had in YEARS!!! Will definately be telling everyone I know about this mattress. Neither my hubs or myself wanted to get out of bed this morning. Thank you!!! BEST CHRISTMAS PRESENT WE EVER BOUGHT FOR OURSELVES!!!!!!!