Anna 80" Sofa
Product details
Web ID: 17301850do not buy
I ordered this on Jan 21 and it was not delivered until March 19th. It was not until I called Macys that I was told how long the order would take. When delivered one of the zippers that keeps the cushion in place is broken. Absolutely not worth it. I will not order furniture from Macys again.
Never again
Ordered December 16, it’s now January 30 and there is no timeline or follow up as to the delivery. Customer service and the chat feature is non-existent.
Availability and delivery not as listed.
Availability & Delivery estimated to be 1-2 weeks, will actually be over 2 months. We still have never seen the product. Very disappointed.
Response from Serta Team
Hi there, we are sorry to hear about the difficulty you have had with delivery. We recommend reaching out to your original purchasing store for an update on the status of your order. We hope this helps!