Classic Dorian 12.5" Firm Mattress - Full
Type: Mattress Only
Product details
Web ID: 23069706Really bad back support causing spine issue
The bed sags after around 1 month and every morning woke up I felt my back stiff and eventually having a spine issue. Really a big mistake purchasing this one!
Response from Macy's
Hi Alan, thank you for reaching out and sharing your feedback. We're sorry to hear that your new Serta Classic Mattress may be sagging and is causing discomfort. We always recommend double-checking your Frame & Foundation to ensure there's proper support for your new mattress, but we appreciate your insight, and don't want you to feel stuck with something you don't love. Please reach out to Macy's to inquire about their return and exchange policy or opening a warranty claim. We hope this leads to a swift resolution!
Mattress spare room
Has sept good so far
Customer review from Serta
Great mattress
Comfy and great mattress
Customer review from Serta
Two weeks and still happy with purchase.
Soft top and firm mattress, great for back support and side sleeping, too.
Customer review from Serta
Comfortable
Great support for my back and hips.
Customer review from Serta
Good firm mattress
Nice looking with a firm support.
Customer review from Serta
Comfortable
This mattress was not as firm as I thought it would be. It is much more comfortable than I imagined. I was not able to lay on a display in store, which I usually like to do. To my surprise I like it very much
Customer review from Serta
Bed comfort
Plush pillow top is so comfy
Customer review from Serta