Perfect Sleeper Cozy Escape 15" Plush Pillow Top Mattress- Full
Product details
Web ID: 1199754868 reviews
One not firm as the other
Bought of the exact same mattress but one is not as firm as the other. It’s very noticeable when you sit or lie on it.
Customer review from Serta
New Serta Mattress
Queen size Serta Perfect Sleeper Cozy Escape Plush Mattress
Customer review from Serta
This is the best mattress I have ever had
Love this mattress! Too bad it’s discontinued, otherwise I will buy more for different rooms.
Recommends this product
Soft & Supportive
Excellent mattress. It's soft but offers great support. Very comfortable. Prior to this mattress I'd wake up with back pain. I now sleep more comfortably and I get a good night's rest. Very happy with it.
Recommends this product
Customer review from Serta
Rush Job... What Happened???
Poor Quality and no Quality check Not sure what happened?? And I purchased the cozy escape plush full size mattress by Serta from macys.com I Purchased this mattress on January 29 today is April 26, 2022. The only thing I can say is that I think that Serta/Macy's was in a rush because my bed is coming apart. I’m not sure what happened but I know a mattress is not supposed to do this. The handles are coming apart and so is the stitching . I noticed a loose thread and this was the result. will enclose pictures. I realize during the pandemic there is a rush to service everyone but I just don’t know what happened on this I bought this bed from Macy's located at 1251 US 31 North 2nd Floor Greenwood , Indiana 46142 Ph # 317-882-6340
Response from Serta Team
Hi Sandra. Thank you for taking the time to leave a review. We are sorry to learn of your dissatisfaction and want to help. If you wouldn’t mind, please contact us at 1-888-557-3782. Thank you.
Comfortable firm mattress.
I'll admit our last mattress was beyond its years so anything likely would have been an improvement. This mattress goes above and beyond. It is on the firmer side, but not anywhere near hard. Firmness is perfect for our family. Bed the mattress is on is in our college sons' room so not only is it a sleeping place, but game playing and whatever else goes on in his room. He has stated it is much better than what he had before. Guests also use this room when visiting and college son is away; comments about sleep have always been positive.
Recommends this product
Customer review from Serta
Terrible bed
This bed was absolutely terrible. It broke apart in less than 3 weeks. I was sleeping on it and woke up in a hole because the inside of the mattress broke apart. And then two days later the other side of the mattress that my other half was sleeping on had the same thing happen to them. I am very unsatisfied with this and will not be getting another mattress like this anytime soon.
Customer review from Serta
Like Sleeping on a Cloud!
The Cobalt Coast PL TT 13” Mattress has exceeded my expectations! It’s definitely the most comfortable mattress that I’ve ever slept on! It has just the right amount of cushion, but it’s still firm and supportive. The quality is superb, it’s stitched beautifully and extremely well constructed. A huge plus is that the mattress doesn’t bounce around, and when my wife or I roll over, the other one doesn’t feel a thing. I feel like a king sleeping on it & haven’t ever gotten such great sleep! This is an awesome, comfortable, supportive yet soft mattress, we absolutely love it!
Recommends this product
Customer review from Serta