I went to the store to try out the mattress. The mattress I received is not as firm as the mattress I tried out in the store. I don't hate it but I don't love it. I like a mattress that feels like a sleeping on a cloud and always want a pillow top mattress. The middle of the mattress is good and the right side of the mattress is good but the left side is not consistent with the rest of the mattress. The delivery process was very good and the delivery men wore booties on their shoes which I appreciated. The communication with the delivery was very good.

[This review was collected as part of a promotion.] Excellent mattress. It's soft but offers great support. Very comfortable. Prior to this mattress I'd wake up with back pain. I now sleep more comfortably and I get a good night's rest. Very happy with it.

Poor Quality and no Quality check Not sure what happened?? And I purchased the cozy escape plush full size mattress by Serta from macys.com I Purchased this mattress on January 29 today is April 26, 2022. The only thing I can say is that I think that Serta/Macy's was in a rush because my bed is coming apart. I’m not sure what happened but I know a mattress is not supposed to do this. The handles are coming apart and so is the stitching . I noticed a loose thread and this was the result. will enclose pictures. I realize during the pandemic there is a rush to service everyone but I just don’t know what happened on this I bought this bed from Macy's located at 1251 US 31 North 2nd Floor Greenwood , Indiana 46142 Ph # 317-882-6340

[This review was collected as part of a promotion.] I'll admit our last mattress was beyond its years so anything likely would have been an improvement. This mattress goes above and beyond. It is on the firmer side, but not anywhere near hard. Firmness is perfect for our family. Bed the mattress is on is in our college sons' room so not only is it a sleeping place, but game playing and whatever else goes on in his room. He has stated it is much better than what he had before. Guests also use this room when visiting and college son is away; comments about sleep have always been positive.

[This review was collected as part of a promotion.] This bed was absolutely terrible. It broke apart in less than 3 weeks. I was sleeping on it and woke up in a hole because the inside of the mattress broke apart. And then two days later the other side of the mattress that my other half was sleeping on had the same thing happen to them. I am very unsatisfied with this and will not be getting another mattress like this anytime soon.

[This review was collected as part of a promotion.] The Cobalt Coast PL TT 13” Mattress has exceeded my expectations! It’s definitely the most comfortable mattress that I’ve ever slept on! It has just the right amount of cushion, but it’s still firm and supportive. The quality is superb, it’s stitched beautifully and extremely well constructed. A huge plus is that the mattress doesn’t bounce around, and when my wife or I roll over, the other one doesn’t feel a thing. I feel like a king sleeping on it & haven’t ever gotten such great sleep! This is an awesome, comfortable, supportive yet soft mattress, we absolutely love it!

[This review was collected as part of a promotion.] Got this a few weeks ago and happy I did. My back feels great and so of the best night sleep I have had in awhile

[This review was collected as part of a promotion.] Serta has made an amazing matress. The Cobalt Coast Plush Pillow Top has improved my sleep exponentially. It is such a soft, comfy feel. I paired it with the Serta Motion Perfect Adjustable Base. The matress is 15" deep and is compatible with any Serta base. The inside of the matress is a coil system encased in a gel foam. The HexCloud gel system is designed to be cool to the touch and stays cool throughout the evening. The matress top is pillow soft and makes me feel relaxed. The matress holds its shape as I don't sink into a spot over the course of the night. It is nice to lay in this bed to watch TV, read a book or converse with my significant other. My quality of sleep has improved so much. Serta hit a home run with this Cobalt Coast matress. Highly recommended.