Perfect Sleeper Renewed Night 14" Plush Mattress- Queen
Product details
Web ID: 1199756860 reviews
Sleeping so great!
Very comfortable mattress! I have slept great on it since the first night of getting it. I would highly recommend this to anyone that wants a little firm, but comfortable to sleep on mattress.
Not as advertised. Avoid.
Not 14 inches thick nor is it plush.
Response from Serta Team
Hi there Suzanne, we are sorry to hear that your mattress is not the correct height or firmness. It sounds like the incorrect mattress could have been sent to you. We highly recommend reaching back out to your original purchasing store and letting them know about this issue and they should be able to assist you in filing a warranty claim so you can get this replaced with the correct product if the wrong one was in fact sent to your home. We hope this helps!
This mattress has not lasted 1 year
I bought my Serta Perfect Sleeper exactly 1 year ago from Big Lots. The side I sleep on has an indentation of my body. Someone else on a review described this issue as a sinking hole on my side of the mattress. I was so excited to get my new mattress but now after 1 year I have this problem that I shouldn't. I assume I need a new mattress at this point.
Customer review from Serta
Definitely like this bef
Just received my new mattress. So far its wonderful. Its firm and I need that because of my back. The delivery gentlemen were very nice. They set up the bed and adjustable base perfectly and took all the packaging and my old bed with them. Thank you Macys
Recommends this product
I have a serta brand soft mattress, I didn't like it. I would love to be able to switch to a harder mattress.
I have a serta brand soft mattress, I didn't like it. I would love to be able to switch to a harder mattress.
Customer review from Serta
Best mattress I've ever owned
I was having back pains and they have almost all disappeared. Best mattress I've ever owned. I wake up feeling rested.
Recommends this product
Customer review from Serta
Our Airbnb guests love it. We used to have complaints about our mattresses....not anymore!!
Thanks Serta, these mattresses are very comfortabe
Recommends this product
Customer review from Serta
ok but not great
after receiving a defective mattress and box spring after the first order, Macy’s did replace it and kind at no extra charge. The second mattress and box spring Carbo seem to be firmer and more supportive but not exactly comfortable. Somehow I thought plush would mean comfortable, but I think plush really means saggy. I probably should have gotten a firm mattress with a comfortable top or found my own topper. On US mattress this is listed as a comfort level five, so it is not exactly plush in their review. I would not order this again without actually trying it in a store, but that’s just my opinion.
Response from Serta Team
Hi Cindy. Thank you for taking the time to leave a review. We're sorry to hear that you're not sleeping comfortably. Please contact 1-888-557-3782 so we can get more information and assist you better.