Sleeptrue Alverson II 13" Plush Euro Top Mattress- King

2.8 (9)
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Product details

Web ID: 9531265

The crown jewel of the SleepTrue series, the SleepTrue Alverson II mattress features an ample layer of Cool Twist gel memory foam designed to enhance airflow, dissipate heat, and leave you in a cool, comforting embrace. A contouring support system with an extra-deep foam rail reduces partner motion and supports you to the edge of the mattress, creating a 'good luck waking me up' type of sleep experience.

  • Product Features

  • Shipping & Returns

    • This item may not be shipped to P.O.Box, Armed Forces Pacific, Palau, Puerto Rico, American Samoa, U.S. Virgin Islands, Guam, Alaska, Marshall Islands, Hawaii
    • Available for delivery as soon as 3 weeks. Due to COVID-19, delivery times are running longer than usual.
    • Please note: our standard shipping and return policies do not apply to mattresses. For more information, call 1-800-BUY-MACY.
    • Shipping Method: Scheduled Delivery
    • Enjoy a longer window to return most of your holiday purchases. See our Extended Holiday Return Policy to see if this item qualifies.
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

2.8/5

9 star ratings, 8 reviews

Write a Review
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5
4 years ago

Not good. No support. Sunken in the middle.

Response from Serta Team

Serta Team4 years ago

Hello Natasha, thank you for taking the time to leave a review. We're sorry to learn of your experience. Please contact us so we can get more information and assist you better. Thank you.

4 years ago

My parents bought this mattress and they is not good. Mattress is not even 2 months old and it already sinks in. It’s not a good mattress

Response from Serta Team

Serta Team4 years ago

Hi Mariel, If you believe there is a manufacturing defect in your mattress, please contact Macy's customer care team at 888-822-6229 to start a warranty claim. If you need any further assistance, you may also reach our Serta Customer Care team at 888-557-3782. Thank you!

4 years ago

Extremely FIRM

This mattress is much firmer than I thought. I will return it.

Recommends this product

Response from Serta Team

Serta Team4 years ago

Hello Greg! Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too firm for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 888-822-6229 or 800-622-9233. Thank you.

4 years ago

Worst mattress

Horrible mattress after 4 days already sagging in the middle returning this mattress do not recommend woke up with low back pain every day.

Response from Serta Team

Serta Team4 years ago

Hello Bridget! Thank you for taking the time to leave a review. We are sorry to learn of your dissatisfaction. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 888-822-6229. Thank you.

4 years ago

Comfort

Great mattress. I would buy it again when I need another mattress

6 years ago
from Hazard, ky
Incentivized review
Length of ownership1 month

Great mattress!

With this bed I only have to sleep with one pillow in my old bed it was two or I could not get comfortable. Very comfortable and firm. It supports your body. I haven’t had any aches or pains since sleeping in this bed. The design is beautiful also!

Recommends this product

Customer review from Serta

6 years ago
from Illinois
Incentivized review
Length of ownership1 month

In Heaven

I have never slept better than I do with this mattress. I prefer softer beds and this goes above my expectations. This is probably the best mattress I have ever owned from it's great comfort level to the quality. I am in heaven.

Recommends this product

Customer review from Serta

6 years ago
from Illinois
Incentivized review
Length of ownership1 month

SO Comfortable

This mattress has got to be the most comfortable mattress I have ever owned. Super soft and makes for a great nights sleep.

Recommends this product

Customer review from Serta