SuperSoft Washed Cooling Blanket Collection
Product details
Web ID: 13289724
This review is from Serta Supersoft Washed Cooling Blanket King BeddingNot what I wanted to buy
Disappointed this is not a cooling blanket as the name says. Just a lightweight comforter.
Response from Serta Team
Hi Kellie. Thank you for reaching out and sharing your experience, we're sorry to hear that Serta Blanket was not what you were hoping for. While we understand this may not be ideal, we encourage you to reach back out to Macy's Customer Service Team at (800) 289-6229 and try to secure a refund. We hope that this leads to a swift resolution, but please let us know if we can assist moving forward!
This review is from Serta Supersoft Washed Cooling Blanket Twin/Twin Extra Long BeddingFlimsy
Flimsy, thin fabric. Not a cozy cotton, tightly sewn quilt.
Response from Serta Team
Hi there, thank you so much for taking the time to review your bedding, your feedback is very important to us. We are sorry to hear that the bedding is not providing you with the experience you are looking for. If you are still within your original retailer's return or exchange period we recommend reaching out to them to see if you still can do so. We hope this helps!
This review is from Serta Supersoft Washed Cooling Blanket Full/Queen BeddingSummer weight comfort
This blanket is cool and comfortable and looks nice too..
Recommends this product
This review is from Serta Supersoft Washed Cooling Blanket King BeddingGreat warm blanket
Such a soft and warm blanket. Not overly warm, but warm enough. Great price, and I’m extremely happy with this purchase.
This review is from Serta Supersoft Washed Cooling Blanket King BeddingLightweight for summer like it alot
Ordered a king for my queen bed so I could us it as a bedspread and it worked out perfectly. Soft and lightweight.
Recommends this product
This review is from Serta Supersoft Washed Cooling Blanket King BeddingIt's OK...
The blanket says it's a cooling blanket, but honestly, the light plush blanket I had on my bed before was much softer and cooler than this blanket. I also wish the blanket was larger to cover the mattress fully. My mistake for not paying closer attention to the measurements.
Response from Serta Team
Hi there, thank you so much for taking the time to review your blanket, your feedback is very important to us. We are sorry to hear that the blanket is not the size that you are looking for. If you are still within your original retailer's return or exchange period we recommend reaching out to them to see if you still can do so, so you can swap to bedding that will better fit your mattress. We hope this helps!
This review is from Serta Supersoft Washed Cooling Blanket King BeddingNot as described
Described as a COOLING blanket-it is not. It is just a down alternative
Response from Ellery Answers
Dear Joyce, thank you for your feedback, we are sorry to hear of your disappointment with the blanket. We will share your feedback with our product development team. Please know however that you can exchange or return your purchase for any one of our other fine products within the exchange window.
Response from Serta Team
Hi there, thank you for taking the time to review your blanket. We are sorry to hear that it is not providing the cooling effects that you are looking for. If the blanket is not providing you with the cooling you need we recommend returning or exchanging the blanket with your original store. Your feedback is important to us and we have provided this over to our product team so we can implement stronger cooling methods into our products going forward. We hope this helps!
This review is from Serta Supersoft Washed Cooling Blanket Full/Queen BeddingLove it
Soft, warm, cuddly
Recommends this product