Women's Freja Black Stainless Steel and Ceramic Bracelet Watch, 26mm
Product details
Web ID: 132030901 review
Looks beautiful but huge disappointment
I have a very small wrist and I was looking for nice dressy black watch without any silver or golden hardware around it, just fully black. I bought this at Macy's as it looked beautiful on my wrist, and I got the strap size adjusted for my wrist. I wore it only second time at the party last night and when I went to use the restroom, I found the watch on the restroom floor and I was surprised. I am glad I saw it, otherwise I would have come home and gone frantic as to where did I lose my watch. Due to holidays, we were party hopping from one party to another going thru elevators and stuff and it would have been impossible to pinpoint where I lost my watch. It broke exactly where it clasps. I thought very high of Skagen but very disappointed. I don't think Macy's would accept my return any more since the return window is gone but I was wearing it only second time. I would like to see if Skagen can refund my money if I provide a receipt.
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the Skagen Women's Freja Black Stainless Steel and Ceramic Bracelet Watch. Please visit the Macy's jeweler who adjusted the strap for your item, and see what can be done. We appreciate you giving us a chance to make this right and apologize for any inconvenience. Sincerely, Macy's Customer Service