WHCH720N/B Hybrid Wired & Wireless Bluetooth Noise Canceling Headphones
Product details
Web ID: 16470952Ratings & Reviews
66 customer images
High Quality
Purchased about a month ago and not had any issues. Good build quality, sound and battery life.
Recommends this product
Customer review from sony.com
Beautiful sound
This was bought for me as a birthday gift. We recently we not in a long haul flight and had to put up with inferior headwear and wish I’d had these Sony headphones. The sound is truly superb and immersive and look forward to using them more and more.
Customer review from sony.com
Fantastic !
We bought these headphones for my 6 year old. The colour says pink but I would say it’s more a lilac colour. They are absolutely fantastic. The sound and fit is fantastic. They were super easy to connect via Bluetooth to the iPad she uses literally clicked one button and it was done! Would recommend.
Customer review from sony.com
Excellent product for cheap price.
Excellent quality sound for best price. This is second Sony headphone and I love it.
Recommends this product
Customer review from sony.com
Gift
Bought by my wife as a birthday present, really comfortable and a beautiful sound quality. Hopefully they will be a long term investment as well, as all Sony products I have ever had have lasted brilliantly!
Recommends this product
Customer review from sony.com
As yer unimpressed
I have been able to pair and use with both iPad and iPhone but despite the TV saying it is on the blue tooth device list and paired, the headphones Do not respond
Customer review from sony.com
Response from sony.com
Hi, Thank you for your feedback. We’re sorry to hear that you're facing difficulties connecting the WH-CH720N to your TV. Ensure that your TV supports the A2DP Bluetooth profile, you can learn more about how to connect the headset to Bluetooth devices by following the steps at this link: https://cutt.ly/PrTdWiLm If the issue persists, and still not connecting to your TV, please follow the below steps: 1- Update the software: https://cutt.ly/zr7c4JjX 2- Reset the headset by following the steps here: https://cutt.ly/Sr7vqfEq 3- Initialize the headset: https://cutt.ly/Nr7vqHsr Alternatively, you can connect the headset to your TV if it supports Stereo mini port: https://cutt.ly/drUoeA3C Nadine @Sony Support UK
love them
Great headphones - excellent features and amaxj g sound at an excellent price
Recommends this product
Customer review from sony.com
Good headphones
The sound is nice. It's bold and it feels full. In terms of sound quality, it is worth its price. The noise cancelling is decent. It works well in most locations but if there's music going on or if you're in a loud environment, it isn't going to be completely effective. Again, it is worth the price. The features and buttons on headphones are perfect and I think having a ability to plug your headphone into a device is fantastic and much appreciated. A fantastic feature honestly. The build feels cheap. I'm not sure how build up should feel, because these are my first headphones at this price point. Good headphones. I like them. I think they are worth their price.
Recommends this product
Customer review from sony.com
Response from sony.com
Hi, Thank you for your feedback. We're happy to hear that you're enjoying your WH-CH720N, and happy with the sound quality we always aim to deliver! Yet, we are sorry to hear that you're facing difficulties with the noise cancelling function. You can enhance the noise cancelling feature by following the steps here: https://cutt.ly/Rr7vnhJ3 If the issue remains, try the steps below and test again: 1. Try connecting the headset to different devices. 2. Update the headset to the latest version using this link: https://cutt.ly/mr7vQnGk 3. Reset the headset by following the steps here: https://cutt.ly/hr7vQ1Da 4. Initialise the headset to the factory settings, following the steps here: https://cutt.ly/Kr7vWi4F Additionally, we appreciate your feedback regarding the design of the headset; hearing from our customers helps us continuously improve our products to align with your preferences. Rest assured that we've raised it to the concerned team for future consideration. Furthermore, if any further assistance is needed, feel free to contact us using this link: https://cutt.ly/heoRCkdW Menna @Sony Support UK