Touville 2-Pc. Leather Sectional with Chaise

Macy's Exclusive
1 (1)
Limited-Time Special
$2,599.00 (39% off)$4,248.00
Color:Hunter

Type: Left Arm Facing

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217/mo.* suggested payments for 12-months totaling $2,599.00 with Macy's Card.

Product details

Web ID: 21450940
Draped in soft, supple semi-aniline leather, this two-piece sofa sectional with chaise, provides enduring comfort matched with an appealing style. Large kidney pillows provide additional back support while channeled track arms add some slick designer fashion.

  • Product Features

    • Channeled track arms
    • Removable legs
    • Includes three kidney toss pillows
    • Reversible and detachable cushions
    • Seat cushions have 1.8 lb. foam with fiber polyester wrapped; back cushions have loose fiber at 3.3kg per cushion
    • Solid wood frame reinforced with plywood, constructed with corner blocks, glue, screws, and staples
    • Email for swatch: usainfo@chateau-dax.com
    • Manufacturer's 3-year limited warranty on frame and suspension, 1-year on everything elese
    • Exclusively at Macy's
    • Eligible for white glove delivery, which includes product assembly. Select at checkout.
    • Request warranty information

  • Product Dimensions

    • Overall approx. dimensions: 116"W x 64"D x 37"H
    • Right OR Left arm facing sofa approx. dimensions: 75"W x 40"D x 37"H
    • Left OR Right arm facing chaise approx. dimensions: 41"W x 64"D x 37"H
    • Seat depth: 18.1"; arm height: 27"; seat height off the floor: 18.1"

  • Materials & Care

    • Plywood, solid wood frame; top grain leather (split on outside arms and outside back); foam, fiber
    • Dab with a damp cotton cloth
    • Imported

  • Shipping & Returns

    • Please note: our standard shipping and return policies do not apply to furniture. For more information, call 1-800-BUY-MACY.
    • Shipping Method: Scheduled Delivery
    • For complete details, see our Shipping and Returns policies.

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1 review
B
1 month ago

Advertised 3 pillows but delivered 2

I bought this leather sofa for my first home. Delivery was on time, but it arrived missing one of the kidney pillows clearly shown on the product page (it pictures three; I received two). Since then I’ve called customer service five times and still don’t have the missing pillow. The low point: the Macy’s warehouse called to ask if the pillow might be “inside the sofa.” That’s not a solution—it’s an indictment of warehouse quality control and the handoff with customer service. This can’t be the first time you’ve sold this sofa; customers shouldn’t have to chase parts that should be included on day one. The sofa itself looks fine, but the process is broken. Stop the runaround, ship the missing pillow immediately, and fix the warehouse-to-customer-service follow-through so future buyers aren’t left with incomplete deliveries and circular phone calls.

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