12-Cup Programmable Drip Coffee Maker Machine

3.3 (66)
$69.99
Color:Black
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Product details

Web ID: 18022011
The Willow 12 Cup Coffee Maker is a fusion of sustainability and refined design. Elevate your mornings by brewing a rich, aromatic pot of coffee with effortless ease, whether you're welcoming guests or savoring a moment to yourself. Indulge in a brewing ritual that embodies elegance, making a meaningful impact on both your kitchen and the environment.

  • Product Features

    • Approximate dimensions: 9.19" x 8.98" x 13.100"
    • 12 Cup Carafe with Ergonomic Handle
    • Digital Display Clock
    • 26 Hour Programmability
    • Customized Brewing
    • Reusable Filter
    • (Keep Warm Function)
    • (Auto Shut Off Function)
    • Global Recycled Plastic Certified
    • Designed in NYC
    • Plastic
    • Wipe clean
    • Imported

  • Shipping & Returns

    • Our Normal Gift Boxing is not available for this item.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • Returns must be within 30 days of purchase in the original packaging and in saleable condition
    • For complete details, see our Shipping and Returns policies.
  • Have questions?
    Call one of our style experts, we're here to help.
    1-800-BUY-MACY

Ratings & Reviews

Here's what customers think
  • The coffee maker has a modern and stylish design, with programmable features and a high-quality glass carafe that brews delicious coffee.
  • Customers appreciate the eco-friendly materials used.
  • However, some have experienced issues with the warming plate not keeping the coffee hot for long and the clock not setting properly.
  • There are also concerns about the potential health risks of the plastics used.
  • Overall, the coffee maker is a good value-for-money option that satisfies most customers.
AI-generated summary from 53 customers reviews.
3.3/5

66 star ratings, 53 reviews

Write a Review
39.4% of reviews have 5 stars
26
12.1% of reviews have 4 stars
8
15.2% of reviews have 3 stars
10
6.1% of reviews have 2 stars
4
27.3% of reviews have 1 star
18

63 customer images

53 reviews
Gloria
2 months ago

Willow coffee maker

I do love the pot. I do not like the fact it doesn't stay hot. It shuts off after 40 minutes and you keep having to cut it back on. Also the hot plate is not well made. Mine is peeling and I do not like that.

Helpful?

Response from Macy's

Tulip Innovations Team2 months ago

Hi Gloria, thank you so much for your review and we are so sorry to hear about your experience with your 12 cup coffee maker. We’re sorry to hear about the issue with your coffee pot—this is not what we expect from our products. We take quality concerns very seriously. Please reach out to us directly at support@cookwithwillow.com with your order details so we can look into this and help make it right. tulipinnovations

SAMH
2 months ago

Disappointed

I bought this online twice. The first one sent to me had already been opened and returned. I returned it and reordered. I received the second one and programmed it per the instructions, but it shuts off automatically in half hour. Thinking I had done it wrong I reprogrammed it again and it’s still shutting off. I have to constantly turn it back on to reheat the coffee. Absolute garbage.

Helpful?

Response from Macy's

Tulip Innovations Team2 months ago

Hi there, thank you for your review, we are so sorry to hear about your 12 cup coffee maker. That is definitely not the experience we want for our customers and we want the chance to make this right for you. Please feel free to email us at support@cookwithwillow.com and we would love to help you get this sorted. tulipinnovations

Yasmine
2 months ago
from Astoria NY
Verified PurchaserYes

Still waiting for my item to be deliver

I didn't receive it yet hopefully soon the shipping took more than 12 days usually with Macy's my orders fast

Recommends this product

Helpful?
Duncan
4 months ago
from Guam
Verified PurchaserYes

Willow coffee maker

Works well and like it's style

Recommends this product

Helpful?
Deb
4 months ago
Verified PurchaserYes

Comes with built in filter is nice

Nice looking, but only remains on for 45 minutes

Helpful?
TwinPeif
5 months ago
from Springfield, PA
Verified PurchaserYes

Charged but not received!

I haven’t received the coffee maker. I was charged right away on September 30th but apparently it has not even shipped yet so I don’t know what the problem is.

Helpful?

Response from Macy's

Tulip Innovations Team2 months ago

Hi there, we are so sorry for your experience and want to make this right! Please contact us at support@cookwithwillow.com and we will help you get this sorted! Looking forward to hearing from you. tulipinnovations

Elizabeth
5 months ago

Damaged

I can not set the time or the brew time because it is Damaged.. a big crack. I also can NOT return a damaged coffee pot... THAT IS NOT RIGHT... I will never use Macy's or go to that store ever again.

Helpful?

Response from Macy's

Tulip Innovations Team2 months ago

Hi there, we are so sorry for your experience and want to make this right! Please contact us at support@cookwithwillow.com and we will help you get this sorted! Looking forward to hearing from you. tulipinnovations

Tom
5 months ago
from Sc
Verified PurchaserYes

Coffee maker

Nice product

Recommends this product

Helpful?