Kids Ankle Deck Boot
Product details
Web ID: 22108398Design Comes off Easily
My 3.5 year old loves these! However, mom was very disappointed that the design wore off within 2 times wearing them. Between my husband and three kids we have owned numerous pairs, and have never had this happen before now.
Customer review from xtratuf.com
Response from xtratuf.com
Hello, and thank you for your review. We're so sorry to hear about the experience you've had with the design of this boot. We do offer a 1-year, limited warranty in normal use against any manufacturing flaw(s), defective materials and workmanship. https://www.xtratuf.com/warranty/ All of our authorized dealers honor our warranty with proof of purchase. If you contact the vendor where you purchased your boots, they should be able to assist you. Please contact us if we can assist you any further at 1-855-377-2668 or email us at xtratufcustomersupport@rockybrands.com.
Stay away
We got my son a pair for christmas. He had been wanting a pair of these for so long. Not even 3 months and they are cracking and worn across the toe. The seam is coming apart. I expected longer wear for the price.
Customer review from xtratuf.com
Response from xtratuf.com
Hello, We are sorry to hear that your boots are not holding up as we would expect them to. We will be in touch asap to make sure this gets resolved. We want to be sure you are 100% satisfied with your purchase. We appreciate your support and choosing Xtratuf! Have a great day!
Pattern doesn’t stay
Boys have had them 3 days and pattern is rubbing off of toes from lite use.
Customer review from xtratuf.com
Response from xtratuf.com
Hello, This is not what we would expect to happen with your new boots. Please reach out to our support team at xtratufcustomersupport@rockybrands.com or contact us via chat on our website during business hours. We look forward to assisting you. We appreciate your support!
DO NOT BUY THE PAINTED BOOTS!
I bought my son a pair of these. He wore them once in the boat fishing and the paint is coming off.
Customer review from xtratuf.com
Response from xtratuf.com
Hello Cory, This is not what we would expect to happen with these boots. Please reach out to our customer care team so we can get this resolved asap. We want you to be 100% satisfied with your purchase. xtratufcustomersupport@rockybrands.com