Men's Vintage 6 in Ankle Deck Boot
Product details
Web ID: 22234449Get yourself some
So comfortable and goes with so many outfits! I just love them.
Customer review from xtratuf.com
Not happy
I got a these boots for my birthday in November. I love the boots but very disappointed. I have a crack on the right boot. And their not my everyday for wear
Customer review from xtratuf.com
Response from xtratuf.com
Hello, Sorry to hear you are not satisfied with your new boots. We do offer a 1 year limited warranty. Please reach out if you need any assistance. We appreciate your support. xtratufcustomersupport@rockybrands.com
Loop came off and warranty process is painful
I bought these before the holidays they came and I was very excited. But after the 3rd time putting them on the back pull loop came out of the seem stitching and is unfraying. I contacted customer service and after showing all of the photos and sending my information I was told I could return them they would evaluate if it was a defect and in 15 days or so they would decide if they would send a replacement. As I need these for the wet season we are in I can’t be out of commission with my boots for almost a month while they decide if it is covered under warranty. The main part of the boot is nice but don’t waste your time buying direct. If you can buy on Amazon where you have a better return policy.
Customer review from xtratuf.com
Response from xtratuf.com
Hello, Sorry to hear about the issue you are having with the pull tab of the boots you purchased. Our customer service team is working through all requests and will get to you as quick as we can. Thank you for your support and choosing Xtratuf!