White Glove Delivery

(500+)

Macy's White Glove Delivery

Top-quality care just for you!

  • Expert customer service

    Expert customer service

    Call 1-800-BUY-MACY to order and set up a delivery time.

  • Delivery

    Delivery

    Expect a call 30 minutes prior to your 2-hour delivery window. Customers can select their preferred time window (in select markets).

  • Set-up

    Set-up

    We’ll move existing furniture and vacuum the new space.

  • Inspection

    Inspection

    We’ll inspect, clean, and correct any minor defects.

  • Demonstrate

    Demonstrate

    We’ll show you the features of 
your new merchandise.

Plus, we’ll clean glass mirrors or any tops of dressers as needed, and remove all the packing materials upon departure 

Excludes Direct Ship furniture and Direct Ship mattresses.

Talk to an expert

Our helpful furniture and mattress experts will answer any questions you may have about materials, colors, construction, and more. Call 1-800-BUY-MACY to speak with a furniture or mattress expert.

Visit your local Macy’s storeFrequently asked questionsCheck your delivery status

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