Diamond Bar 18" Pendant Necklace (1/6 ct. t.w.) in Gold Vermeil, Created for Macy's
Product details
Web ID: 16454994pendant
great place to shop
Recommends this product
Didn’t receive
Didn’t receive
Cheap small junk
I opened the box and immediately returned it. I orders online and was so much smaller in person. What a disappointment. Looked a piece of junk for the price. I will never ever order anything ever from this line ever again. Not going to fool me twice.
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service
Clasp broke immediately
The diamonds are so tiny, they might as well not be there. Also, the clasp either arrived broken or broke on the first use.
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the necklace clasp broke after one use and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
Goodbye Macys
I ordered this online along with another item late the prior night. I changed the shipping address and billing address on the order. This morning I received an email with the order details and it has my old address 200 miles away. Customer service says return the package after I receive it. Very Funny. I called and asked for a U.S. based number and could not get one after 30 min on hold. Customer service cannot help me anytime after 30 min when the order is placed. Cannot talk to a real person that has any power to fix an address. The order has not processed, been billed or shipped. What great service. Walmart has better customer service. This will be my last transaction with Macys.