Baby Ultra Light-Weight City Tour 2 Stroller
Product Details
Web ID: 12181923The instruction manual is INCOMPREHENSIBLE
The instruction manual is absolutely incomprehensible. Could not get past step 14 which indicate some sort of ?chip that's hidden inside the canopy? Some later hieroglyphics seem to show buttons and straps and ... well no clue what they're for! Other diagrams show zippers that don't exist, or images of the stroller in strange angles that are too zoomed in to understand what I'm looking at. Of course, there are no instruction videos online or on their website either. Avoid the frustration, don't purchase this stroller.
Customer review from babyjogger.com
Response from babyjogger.com
-We appreciate you sharing your experience with us! We are always looking for ways to improve, and appreciate all of your feedback and insight! Baby Jogger Team
Great for Travel but Disappointing Quality
We’ve had this stroller for less than a year and love traveling with it. We keep it in our trunk and it’s great for on the go. However, I returned it once already because the buckle kept coming loose on the left strap. Now with our current one, I took the fabric off to wash it and as I was putting it back on it ripped and now the stroller is no longer useable. I followed all the instructions for removal, cleaning, and reattachment. Also, the same buckle on the strap comes loose like the first one we bought. I just didn’t want to deal with returning it for the same thing to happen a third time.
Customer review from babyjogger.com
Response from babyjogger.com
Thank you for your feedback. We apologize for the inconvenience you have experienced. We see that a member of our Consumer Care Team has contacted you directly, For further assistance please follow up with us. Thank you for your time.
The Best Investment...
I purchased this stroller along with another common competitor stroller to the Baby Jogger City Tour 2. I played with both of them side by side, and the Baby Jogger was a better fit for my family! I've used this stroller for 1.5 years (and over 50 flights) and it makes my travel so easy! I gone on a few solo trips with my daughter (while she was immobile and mobile) and this stroller is so easy to handle. I've carried it on planes before and gate checked it with no issues. The most difficult terrain to maneuver is probably cobblestone-like roads (a bit bumpy), which I try and avoid - but most compact strollers just don't do well in that type of environment. I will say that I have upgraded my stroller bag to one with a bit more cushion - but other than that... It's been great! We bring it with our family of 3 for dinner at restaurants where they tell us we can't take our stroller to the table, but my new "party trick" is showing them how compact it is and how it folds down, it can go underneath most tables or tucked away in a corner or a restaurant.
Recommends this product
Customer review from babyjogger.com
Best compact travel stroller (fits on overhead)
Have traveled with this stroller from USA to Spain 4 times and it has held up though endless cobblestone walking marathons plus 10 plus trips to theme parks (Florida resident). It folds up easily and fits in plane overhead compartment (always taken it in overhead bin). It reclines to almost flat and baby/toddler (now) naps comfortably. The canopy extends to offer plenty of coverage from light. The basket has held more weight than probably tested for and never broken. Leg rest folds up to offer comfortable leg support. It folds and unfolds with one hand if you wish, I’m 5’1 female and I can do it but choose to use both hands. I cannot speak positively enough. This stroller is an amazing find for the price especially. Don’t let negative reviews disuade you. I’m not even purchasing it at the moment I’ve owned it for a couple of years and happened to land here while shopping for a new double stroller due to newborn addition. Definitely recommend 100%!
Replacement Parts NOT Available in Canada
I bought the original City Tour and loved it until the rear wheel fell off. I cannot find a replacement rear wheel that is available in Canada so now the stroller is useless.
Customer review from gracobaby.ca
Enjoying the City Tour Travel Stroller
I don't have much experience in the world of travel strollers, but this one is great. I find it much easier to use than the Baby Zen yoyo. Although, I wish it had a bigger basket. I have a Dagne Dover diaper bag and it does not fit in the basket.
Recommends this product
Customer review from babyjogger.com
Okay - Not great.
It is super light which is great for travelling. That add one belly bar makes its folded footprint much larger. It's quite annoying when trying to store with the belly bar. Additionally, the stroller doesn't stay folded up - the clip only goes until one part of the stroller, so if you hold it by one end, it will flip half open. So definitely put it in the stroller bag when travelling and it's stowed away or else it will flip open.
Recommends this product
Customer review from babyjogger.com
Response from babyjogger.com
We appreciate you sharing your experience with us! We are always looking for ways to improve, and appreciate all of your feedback and insight! Thank you,
Super lightweight
The best stroller if you travel by plane often. Very helpful while wondering around the airport waiting for your next flight. Super light weight!
Recommends this product
Customer review from babyjogger.com