Black Cultured Tahitian Pearl (10mm) & Cubic Zirconia Ring in Sterling Silver
Product details
Web ID: 5744712Beautiful ring, but...
The second time I wore the ring the pearl fell out. Luckily I was able to track it down and will be contacting Macy's to see if they offer any option to fix it. I would hate to have to super glue such a pretty item.
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the Black Cultured Tahitian Pearl & CZ Ring. We understand your ring needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
they reapplied the pearl
nice ring if they didn't put it back on from falling off. they should of reapplied the same side. now it has a circle at the top looking like plastic or film around side. highly disappointed. didn't return because it was on sale plus I will get a better looking one. but by the looks of matching earrings the ring would of been gorgeous without defect.
Recommends this product
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback about the Black Tahitian Pearl & CZ Ring. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service
Beautiful Ring
I am satisfied with the beautiful quality of the ring. I bought it on sale and it was worth the money I spent.
Recommends this product
Excellent presentation.
Beautiful, open, unique basket mounting. Bought as a 60th birthday gift for my sister.
Pretty but poorly made
The ring is very pretty and eye catching! Exactly what I was looking for! Got lot of compliments on wearing but was disappointed it didn’t last long. It is very poorly made..lot of stones fell off on first day! They should improve their quality maybe with more durable prongs to hold the stones together!
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the Black Cultured Tahitian Pearl and CZ Ring. We understand you are not satisfied with your selection. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Great ring
This ring is gorgeous. It's the perfect size and looks beautiful on.
Gorgeous
It's gorgeous, but the pearl came with a dent/small hole, I need to exchange it, but with all this COVID19 I have not been able to get some one in customer service.
Crap!
Crap! Not even a month wearing, the 2 stones fell out. Cheap china stuff...