Continuous Support Extra Firm Density Pillow, Standard/Queen, Exclusively at Macy’s
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Web ID: 16696316136 reviews
Very disappointed, I was delivered used pillows
I am writing to express my disappointment regarding an order I placed recently for pillows through the Macy’s website. Last year, I purchased pillows from Macy’s in-store, and my husband and I both loved them for their comfort. Because of that positive experience, I decided to order the same pillows online this year as a gift for my husband. However, when the package arrived and my husband put the pillows into pillowcases, I immediately noticed something was wrong. The pillows looked uneven, one appeared very flat as if it had already been heavily used, and when I removed the cases, I saw the yellow stains and markings on both pillows. These were not just slightly defective items—they appeared to be previously used pillows, which is both unsanitary and unacceptable. I felt very upset and disappointed by this experience. I trusted Macy’s quality, which is why I chose to buy again, but receiving used pillows is extremely concerning.
In love!
Worth every penny!
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Charter Club Firm Density Pillow
Just the right size and the firmness we wanted. On its label it said Firm.
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Pillows
Great pillows at a great price. They have signs to tell you, if your a back sleeper,you need this density, side sleeper thus density ect. Best info.
Not comfortable
I don’t like it at all
Best pillows anywhere
Best pillow I found at Macy’s
great pillow
Great pillow. It has a lot of “rebound” unlike feather pillows which just collapse.
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Soft but firm
Perfect pillow doesn’t go flat
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