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Create the ultimate lounging spot that rewards you with exceptional comfort with the Winterton Leather & Fabric Power Reclining Sectional Sofa Collection. Its subtly bold contemporary style is complemented by plush pillow cushions and soft fabric over heavy foam padding for a look and feel that beckons you to relax.
Purchased 2.5 years ago so and still works fine. Plastic part under foot recliner came off but doesn't effect function at all
I would give 0 stars if that was possible. I have owned this sectional for 10 months. It is the worst furniture purchase I have ever made. The issues are as follows: It is not real leather, the finish is coming off of the back of the sofa where your head rests, The stitching is coming out of one of the foot pieces and the leather like covering is peeling off, the stuffing is all flat where you put your feet, All of the foot pieces make a horrible grinding noise when putting up or down. I have never written a bad review like this on any item I have purchased but multiple issues listed started happening when the sectional was not even 5 months old. My husband and I are older and are the only ones using this piece of furniture. It is such a shame because the sectional is a very attractive piece of furniture. Please save your money because after ten months we will be out shopping for a new sectional.
It was a bit stiff and narrow for my taste. I like to have a soft but firm seat and room for my 15 lb cockapoo to sit by my feet. I returned it for the Felyx and love it.
Received this sectional on 6/24/2020 everything tested fine at the time. Today 7/10/2020 I went to use the right facing recliner for the first time since delivery and it has a clunking sound and shakes the chair when reclining and returning to the upright position. I tried to contact Macy's customer service to report and request warranty repair but they will not answer the phone queues. I have been on hold for over 1 hour on the 1-888-822-6229 number and 1/2 hour on the 1-800-289-6229 number. There is no way to enter a claim or to verify the date the defect was reported online to obtain a warranty repair. I live alone and have only used the left facing recliner and the arm-less recliner to date. Looks like I will have to contest this purchase with my credit card company to hopefully get some leverage to get Macy's to provide warranty coverage on this product. Since this comes from Hong Kong outlook is not good.
The sofa that I saw in the showroom was a completely different color from the one that was delivered. The one in Macy’s was a brown taupe that I loved. I was eventually able to deal with the wrong color but within a few weeks the back cushions began to sag. It now looks like an old sofa, much older than the one I gave away. I am very disappointed with this purchase.
I received my unit yesterday. Let me start by saying, the color is indeed gray, even if it doesn't look like it in the pictures. My challenges with the couch are that the padding quickly gets worn down. Like I stated, I've had it for a day and the leather already looks 'stretched out' as some of the padding has given way already. Secondly, and more impactful, is that the center arm rest cover that you lift to plug items in and store things is crooked and looks awful. It's hard to open and was obviously put on incorrectly. Finally, there are no plugs in the couch, only USB ports. I should have noticed that at the store but simply didn't. Overall, if Macy's doesn't fix the center arm rest, I'll be disappointed and would simply advise not to go through the hassle like I'm about to for this price!
After weeks and weeks of searching for furniture, I finally came across this lovely sectional. It was totally different from what I initially had in mind, but I fell in love with how sleek and stylish it was. Not your old school poofy sectional. It's so comfortable and the recliners go so far back that you're nearly lying flat. This was a plus for me because I'm known to fall asleep watching a movie. Genuine leather makes it worth the price tag and I'm glad I made the investment.
This sectional is beautiful. Once constructed, it is firm and stable. Once the recliner is let out, the sectional may try to tip a little though. I have children who love to get onto the edge of recliner to climb up on the sectional.