Women's Gen 5E Rose Gold-Tone Stainless Steel Mesh Bracelet Touchscreen Smart Watch 42mm
Product details
Web ID: 11558475i do now recommend this product
I have had nothing but issues since the day i bought this watch. The battery life was an issue since day 1. I sent it in to get looked at and they said there was nothing wrong with watch or charger. I continued to have battery issues but just dealt with it, it lasted about 10-12 hours a day. At times i needed to restart the watch bc it was not functioning properly. I have had it less than 1 year and now it wont even turn on. I am still waiting to hear from customer service and it has been 4 days. For the cost of this watch is should function appropriately and the battery should be able to last for the whole day. There were also plenty of times i had the watch on the charger and it wouldn't charge and i woke up to a dead watch.
Response from The Macy's Team
Dear Valued Customer, At your earliest convenience, please visit https://www.fossil.com/en-us/product-care.html so they can help you with the issue you are having with the watch. Sincerely, Macys Customer Service
beautiful watch but not what I expected
I was so excited to get it and use it to record my work outs . it's only been 4 months since I got and now it doesn't work. keeps turning off and freezing up. very disappointed
Recommends this product
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback about the Fossil Women's Gen 5e Smartwatch. We are always looking for ways to improve our assortment and we will pass this note along to the Fossil development team. Sincerely, Macy’s Customer Service
It doesn't do much
I was super excited to get this watch I thought about for a long time maybe 3 weeks I finally went for it and purchased it. I was disappointed, it's ok looking but battery is terrible I don't use it much and battery drains super fast. it's bulky, and downstairs work as I thought I will be making a return and will try something else.
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the Fossil Smart Watch. I understand you are not satisfied with the battery life. Feel free to return this item or visit your nearest Macy’s for an exchange. Please check out our latest smart watches for one that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service