J.A. HenckelsHENCKELS International Classic 15-Pc. Self-Sharpening Cutlery Set
$299.99 (40% off)$500.00
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850 reviews
Oxcart
8 months ago from Ohio
Poor quality for price
My knives are chipped and has rust spots on them. I would not recommend these
Customer review from HENCKELS
Response from HENCKELS
Henckels Consumer Relations8 months ago
Thank you for taking the time to share your feedback with us. We’re sorry to hear about your experience. This is not the quality we aim to deliver. We recommend reaching out to our customer service team at hello@henckels.com so we can look into this further and assist you directly.
Mando
8 months agoSharp Knives, Loose Block
The block itself is a beautiful brown and the knives are constructed well. The grip is sturdy and the blades are sharp. The only negative aspects I've experienced so far are some scuffed handles and the metal portion of the block is loose on 3 out of 4 corners. I'm not sure if this affects the self sharpening capabilities of the block.
Customer review from HENCKELS
Valarie
8 months ago from Waxhaw, NC
Not great quality
Started using these knives about 3 months ago and they are great and cut like butter BUT they are already chipping. So upsetting. For the price of them I would expect better quality.
Customer review from HENCKELS
Response from HENCKELS
Henckels Consumer Relations8 months ago
Thank you for sharing your experience with us. We're glad to hear that you've been enjoying the performance of the knives, but we're truly sorry to learn about the chipping you've encountered after just a few months of use. This is not the experience we want for our customers, and we completely understand your disappointment—especially given your expectations for quality. Chipping can sometimes result from specific use factors, and we'd appreciate the opportunity to take a closer look. Please feel free to reach out to our customer service team at hello@henckels.com with photos of the affected knives and a brief description of your usage. We'd be happy to review your case and assist you further under our warranty policy if applicable.
Mikey1234
12 months agoBeautiful and Capable Knives
Our old knife set was not ideal, and the second I tried these knives out I knew they were the right choice. Very sharp and each knife is very versatile. The block is beautiful and the knives themselves are too. I love the handle and the self-sharpening block is a great plus.
Customer review from HENCKELS
Samanthahelming
1 year agoAmazing ! Timeless
Amazing set of knives ! Timeless set . I’ve own 2 sets of these knives and love them
Recommends this product
Customer review from HENCKELS
Samantha Leenas
1 year agoAmazing knife set
Amazing knife set. Game changer for meal prep. Self sharpening feature really keeps the knives top notch. Love cooking with these!
Recommends this product
Customer review from HENCKELS
Clke
1 year agoHandles are breaking on the steak knives
This is a split review. I have had four steak knife handles break so far. The other knives have been great and stay sharp. I would like help getting replacement knives.
Recommends this product
Customer review from HENCKELS
Response from HENCKELS
Consumer Relations1 year ago
Thank you for your review and for your feedback and for your loyalty to the Zwilling Brand. Although the feedback isn’t what we hoped for, we are very sorry to hear about your experience. All our products have a limited lifetime warranty. Please visit our website for our warranty policy and support center on How to submit a warranty claim: https://www.zwilling.com/us/warranty.html If you have any questions, please do not hesitate to reach out to our consumer relations team directly by email at hello@zwillingus.com they would be happy to assist you. Happy Cooking!
Would not recommend
My knife set also has rust spots and are chipped. Would not recommend these knives
Customer review from HENCKELS
Response from HENCKELS
Thank you for taking the time to share your experience. We’re truly sorry to hear about the rust spots and chips on your knives, this is certainly not the experience we want for our customers. We know how much you rely on your knives in the kitchen, and we want to make sure they perform as expected. If you haven’t already, please reach out to us at hello@henckels.com. Our team would be happy to take a closer look at your knives and work with you to find a solution. We’re committed to ensuring your knives meet the quality you expect, and we truly appreciate the opportunity to make this right. Thank you again for your feedback, and please don’t hesitate to contact us if you have any questions or need assistance.