We ordered this piece back in June 2021 and received it January 2022 and I am happy we waited out the supply chain delay. The upholstery is well-tailored and a very lovely shade of blue. There were no dings or dents in the wood frame and the delivery was made with care. Personally, we love that the seat is a bit firmer and pillows are a nice medium firmness. I am sure both will change over time. I am also pleasantly surprised in the texture of the fabric itself. The showroom model was much softer and seemed almost too delicate, and that could have been from years of testing by visitors to our local store, or because the fabric used changed over time. Either way, if after years of use the result is a softer fabric I see no issue there. We replaced a sofa and loveseat combination that did not fit well in our small living room, and now we have just as much seating with a smaller footprint. We have other mid-century style pieces and this sectional fits right in.