FurnitureJollene Fabric Sectional and Sofa Collection
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Web ID: 4382695Choose Your Items (1)
FurnitureJollene 113" 2-Pc. Fabric Sectional
Macy's ExclusiveView All Product DetailsLimited-Time Special$1,779.00 (40% off)$2,948.00149/mo.* suggested payments for 12-months totaling $1,779.00 with Macy's Card. *Color:Midnight BlueType: Left Arm Facing
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636 reviews
This review is from Jollene 27" Leather Accent Chair, Created for Macy'sGlenna
1 month agoBad customer service and policy
Very unhappy with Macys customer service. cancelled this order within 24 hours decided they would clash with the floors. Macys has our card with the charges on hold for 10 days so I was not able to order a needed mattress without increasing my limit. No interested in doing that. Not the first time I have had trouble with customer service. Explanations do not make sense. Stacy at the Yakima store was very helpful and did her best to help us.
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This review is from Jollene 78" Fabric Sofa, Created for Macy'sCD
3 months agoLove it!
Such a beautiful set of furniture! Soooo comfortable! Looks great in our space!
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This review is from Jollene 113" 2-Pc. Fabric Sectional, Created for Macy'sMe
3 months agoStains!
Comfortable But Unfortunately Fabric Stains Just By Sitting On It! SMH
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This review is from Jollene 113" 2-Pc. Fabric Sectional, Created for Macy'sJenA
3 months agoGreat Sofa! Very Happy!
I bought the blue sofa with chaise and am extremely happy. The fabric has held up really well and shows no wear and tear after almost 4 years. The seats have also held up-no sag! Super comfortable for 2 people to lay down. It’s great if you’re having overnight guests as you can sleep two people on the couch. The blue is a great color and it has a mid century vibe with the wooden legs. Overall, could be happier! Highly recommend.
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This review is from Jollene 113" 2-Pc. Fabric Sectional, Created for Macy'sChristina
4 months ago6 years later and I still love
I usually forget to write reviews years after purchasing a product, but as I am on Macy’s looking for a couch to fit another room in the house, I am pleased so see they are still offering this couch! Starting off, I can’t stress how durable this couch is! It has gone through two cross country moves, two puppy’s, and a toddler and is still in great shape! The couch is comfortable, welcoming, and stylish. We’ve had so many compliments on this couch and has even had someone offered to buy it from us! We’ve will occasionally use the wet vac to clean it and the fabric is holding up strong. Just recently has a tread come out because our 40lb puppy and puppy nails snagged a thread. However, it’s still super comfy and looks new. No signs of pilling or weakening of fabric. I can’t express enough how much we love this couch. For the price, it’s a no brainer. Protip- get the blue!
Recommends this product
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This review is from Jollene 113" 2-Pc. Fabric Sectional, Created for Macy'sJessica
5 months agoSome issues
I’ve had this section for several years. It is comfortable but the top cushions sag really quickly and it’s hard to get them back to normal. The color is also more beige than gray so you cannot use any gray pillows or rugs with it. Overall I would have given it 3-3.5 stars. My many star deduction is due to Macy’s service. I paid for the “Do Not Worry” program to service the couch if there were any issues. I tried calling several times to get a service done but no one would answer. I gave up and decided to call to get a refund (which they promise to do after it expires and you didn’t use it) but I cannot get a hold of anyone. It’s been a long process of calling different numbers, being sent to different departments and then when I get to the “right” department NO ONE answers. The online chat was not helpful and there is not an email address to contact. This is ridiculous and ruined my whole experience with Macy’s.
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This review is from Jollene 113" 2-Pc. Fabric Sectional, Created for Macy'sTagesj2
5 months agoDurable and Comfortable!
We’ve had this couch for 6 years and it’s held up exceedingly well! It has just the right amount of firmness to help the cushions to retain their shape over time, but still soft enough to be comfortable. We had a little bit of sagging on the tops of the back pillows due to our cat trying to sleep up there, but they bounced back after we discouraged him from doing that. I highly recommend this couch!
Recommends this product
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Delivered damaged
Came damaged and cannot get a hold of anyone from customer service about it.