Nevio 82" 2pc Leather Sofa with 2 Power Recliners, Created for Macy's
Product details
Web ID: 3079095Ratings & Reviews
37 customer images
GOING ON YEAR 5
I was extremely hesitant buying this back in 2021 due to the collapsing arm rest complaints, but it’s 2025 and this has not occurred! However, it’s is just my husband and I & were both smaller build <140 lbs. We’ve had multiple young kids over though and quite a few times we caught the boys hanging their full body weight over the arm rest and once an adult did sit on it. There was absolutely no breakage of the inner support despite these incidents. The charcoal grey color has help up BEAUTIFULLY. ZERO fading, ZERO leather peeling. The only wear is some creasing in the most used seats which was super noticeable at first, but, after changing the seat order, the creasing is now evenly distributed across all of the seats on the sectional and it looks very natural. NO regrets with the purchase. It was my very first piece of quality furniture. I went into the search of something that would hold up over time & WE HIT THE JACKPOT! THANK YOU MACYS!
Recommends this product
I do not recommend
I bought this sofa 2 years ago, the quality of these sofas is terrible. The wood under the armrest broke after six months of use, but I didn't ask to repair it, thinking: okay, let it be, because I liked the sofa visually. The sofa itself started to peel off in the places where we sit most often. Having paid so much money, I now have to look for a new sofa after 2 years of use, in my opinion, this sofa is not worth its price at all.
Love the size and customize color
We bought this sectional and was able customize the color to leather saddle. The sofa is very comfortable and the headrest is functional. We just received it two weeks ago so I do not know how it will hold up in the long run. For now, we are very happy with it since we had to wait over 5 months for it.
Would love it but….
We love our couch but are beyond disappointed with the chaise portion. The leather is completely cracking and worn. We got the worry no more coverage but they denied our claim which if you read reviews about it, you will see that is common practice. The rest of the couch held up well but this one portion of a 4k makes it look like garbage.
Horrible
The material peels after 2 years. The frame does not hold up I tend to sit closer to the arm and so now it rolls everyone down to that side. If you are looking to put in a room where little use is needed it might be ok. If your wanting it in a room that is used daily-DON’T BOTHER
Horrible quality
I bought these a few years ago with the worry no more warranty. Although these are a beautiful design the quality of these couches is horrible. The wood underneath the armrest broke 3 times, the electrical recliner stopped working and they came out to fix it. The couch itself started peeling and I was told it’s not covered under the warranty. I feel very disappointed for the price I paid for the couches and the worry no more warranty.
Does not honor warranty
I bought this couch and paid fornthe additional 5 year extended warranty for the leather. After 1 year the leather began to crack in multiple places. Macy's sent a rep to view the leather and determined they would not cover it. I had a second rep come down and the same outcome. The couch should have been covered with the included 2 year warranty let alone the added 5 year warranty that I paid for. This is not worth the price if they refuse to honor any warranty. Buyer beware you will not be covered for anything once you buy this. They do not stand behind this product at all. See the images for yourself. I have many more images to share but am limited to 3.
delivery options are limited
Hate that you won’t deliver outside major cities…even if we paid for it…..