4400 Fully Automatic Espresso Machine with LatteGo Milk Frother
Product details
Web ID: 2364962778 reviews
Disappointed
The machine looks nice on the benchtop and is relatively easy to use. However, that's where the positive traits end. Even at maximum temperature, the coffee and milk froth this machine produces are lukewarm. The placement of the milk container is not centered on the drain which means using quick rinse makes a mess on your benchtop. For some reason, it cannot use decaf for all drinks. I cannot understand how a flat white cannot be decaf while a latte can. Overall, I wouldn't recommend this machine and am waiting for the warranty to expire so that I can bin it and purchase another one. Since all Philips espresso machines use the same technology, it is extremely unlikely my next machine will be a Philips.
Customer review from philips.com
Response from philips.com
Hello, thank you for taking the time to share your experience with the Philips EP4441/20. We’re glad to hear you find the machine easy to use and a nice addition to your benchtop, but we're truly sorry it hasn't met your expectations in other areas. Your comments about the drink temperature, milk container placement, and decaf functionality are important to us, and we’d really appreciate the opportunity to look into these issues further and offer support under your warranty. Please don’t hesitate to reach out to our customer care team at www.home.id/en-AU/support — we're here to help!
We can choose whatever type of coffee we desire
Our new Phillips coffee machine does everything we expected
Customer review from philips.com
Good coffee
I chose this machine because I like good coffee and wanted an easy way to make it at home. This machine does that well however I do find it very fiddly to clean properly.
Customer review from philips.com
Easy to use and makes great espresso
Works Great and easy to use. Wish the front would put the latte as a default. And it should always default to hot.
Customer review from philips.com
Not worth the cost
Disappointed in the device. User interface is not as easy as it appears, and the instructions/troubleshooting is really lacking. Trying to find how an 'extrashot' works with the 12 options is really hard. The milk frother didn't work, coffee was weak and the taste was horrendous. Would not recommend.
Customer review from philips.com
Response from philips.com
We deeply regret that you are not satisfied with the 4400 series fully automatic coffee machine and fully understand your disappointment. Please contact us at the following link: https://www.home.id/support. We will be happy to assist you with your issue.
Does not function consistently
18 months in and it works great - when it wants to. It has been frustrating getting the machine to work consistently. For example, brewing a 2x cup from beans the machine will make noise, but coffee does not disburse. When the rinse begins, again, loud noise but nothing comes out. Switch to a 1x brew and it will work, but again, depends on which brew settings enabled. I have descaled, cleaned, used cleaning tablets, etc., and nothing seems to work. HELP!
Customer review from Versuni
Easy and delicious
We absolutely love our coffee machine. It’s the best coffee maker I’ve ever had. Going out for coffee is never close to what we can make at home. Love love love our expressi machine
Customer review from philips.com
Automatic: Lattes, cleaning, reminders, settings.
I have had the Lattego (4300) machine for nearly a year now, and just felt I HAD to do a review. This is such a wonderful machine, it makes great lattes, macchiatos, espressos, cafe crema, and even iced coffees. It is so easy to use, and easy to clean (since it cleans itself), maintenance is wonderful - it tells you when to change the filter, and a weekly rinse of the main component is super easy. The design is genius. I LOVE this machine. It is so special to be able to have a latte in the morning, at home, without having to go somewhere. THANK YOU, Phillips -- this is a great machine.
Customer review from philips.com