4400 Fully Automatic Espresso Machine with LatteGo Milk Frother
Product details
Web ID: 23649627Ratings & Reviews
73 customer images
Wish that a complete trouble shooting plan incl.
great coffee maker but lack of service in my region
Recommends this product
Customer review from philips.com
Great coffee!
Love this machine. So many drink options, great taste, easy to use. It does require maintenance, but if you stick with the recommended maintenance schedule, your machine will deliver an excellent cup of coffee for years. My one suggestion is a redesign of the milk system container. Because it can hold enough milk for several cups of coffee, I will put it back in the fridge in between uses. Unfortunately, because it is top-heavy, it is easily knocked and spills milk. If there is a way to broaden the base, it would add some stability. Then, no need to cry over spilled milk :)
Customer review from Versuni
Great coffee and not too loud
Makes great coffee. Easy to use and infinitely quieter than my previous one (the 3200) I haven't tried all the options but I like that they are available. The bean hopper also holds more than previous version so I'm not filling it up every day. I do wish the water tank was bigger !
Recommends this product
Customer review from philips.com
Not fully satisfied
Espresso is so thin and very bitter. Breville is better
Customer review from Versuni
Response from Versuni
"Hello, Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you. 1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST Excluding Major Holidays"
Huge quality of life increase!
I've had this machine for 9 months now, and I can honestly say it has increased my quality of life tremendously. I used to have an expensive café habit, and I still love going to cafés socially, but I no longer feel the need to treat myself to coffee outside the home. I mix it up--my current favorite setting is a cappuccino with just a little bit of milk. I clean the machine weekly, which is easy. I would recommend it to anyone.
Customer review from Versuni
Disappointed
The machine looks nice on the benchtop and is relatively easy to use. However, that's where the positive traits end. Even at maximum temperature, the coffee and milk froth this machine produces are lukewarm. The placement of the milk container is not centered on the drain which means using quick rinse makes a mess on your benchtop. For some reason, it cannot use decaf for all drinks. I cannot understand how a flat white cannot be decaf while a latte can. Overall, I wouldn't recommend this machine and am waiting for the warranty to expire so that I can bin it and purchase another one. Since all Philips espresso machines use the same technology, it is extremely unlikely my next machine will be a Philips.
Customer review from philips.com
Response from philips.com
Hello, thank you for taking the time to share your experience with the Philips EP4441/20. We’re glad to hear you find the machine easy to use and a nice addition to your benchtop, but we're truly sorry it hasn't met your expectations in other areas. Your comments about the drink temperature, milk container placement, and decaf functionality are important to us, and we’d really appreciate the opportunity to look into these issues further and offer support under your warranty. Please don’t hesitate to reach out to our customer care team at www.home.id/en-AU/support — we're here to help!
We can choose whatever type of coffee we desire
Our new Phillips coffee machine does everything we expected
Customer review from philips.com
Good coffee
I chose this machine because I like good coffee and wanted an easy way to make it at home. This machine does that well however I do find it very fiddly to clean properly.
Customer review from philips.com