Radley Fabric 5-Pc. Sectional Sofa with Corner Piece, Created for Macy's
Product details
Web ID: 7531990Ratings & Reviews
277 customer images
Surprisingly Pleased... A perfect fit!
Though we had a little hiccup or two on the delivery side of things, Macy's customer service was great and did the right thing to alleviate the issue. Before unpacking (which I recommend doing yourself, there is little to no assembly - easy for two people), we noticed some squirrel droppings and urine on the exterior packaging (another strike against the storage and delivery contractors...) BUT the pieces are packed so very well that there was no damage whatsoever. (Just make sure you have plenty of drop cloths down). Our pieces were delivered on a wet/muddy day, so we had to navigate that. We don't have a big living room space or house for that matter, but once we got them out of the packaging, the four pieces and pillows included were easy to move around and configure -- and we couldn't be more pleased: plenty of room and comfort for us two adults with our two small kids. Big upgrade from our previous cheapy sofa.
order unknown
Ordered this sectional about a month ago. No news or updates provided from Macy's even when attempting to contact customer service. Don't order through them, go through another furniture store. It's a mess. Terrible
Not good
I bought this sectional as my daughter has it and has had it for 7 years and still looks great! As many have mentioned, they must have changed their manufacturer or something because after only 9 months I have sagging cushions and pilling throughout the sofa. Just not holding up whatsoever.
Very Good Quality Sectional
Having reviewed numerous unfavorable comments, I felt compelled to offer a counter-perspective. I have owned this sectional for over nine years, and it continues to maintain an excellent appearance. We initially selected the gray option, which I appreciate, but I am now considering a lighter shade, which I have identified. Consequently, after nine years, I am prepared to acquire another one. My husband is particularly fond of this sectional, noting its ergonomic benefits for his back compared to other models we have previously sampled in other stores. We have encountered no issues whatsoever. Furthermore, our three grandchildren and two Yorkies have also enjoyed its comfort. It has withstood incidents involving red wine, infant regurgitation, and potty training accidents. All stains have been successfully removed, and we have periodically engaged professional cleaning services for the sofa. I highly recommend this product without reservation.
Recommends this product
Color changes color over time.
I really liked this 5 piece Radley sofa for our great room. Unfortunately, when it finally arrived the multiple pieces were all a different shade of gray. The armless piece was almost beige! Their rep came out and ordered us new pieces. The delivered the new pieces. Now 2 years later the other pieces, not anll of them are turning a weird shade of gray. Not in any direct sunlight either! The entire pieces cushions and base seem to now have a yellowish hue. Wish we had taken the extended warranty ….. The sofa is good for the money, but big time quality control issues with the fabric.
Great value! Big and cozy!
This couch is big, very comfortable and just the right configuration to watch a movie with a family of four! Love it!
Recommends this product
Don’t buy the warranty
The couch has been good enough. However the warranty is garbage. Just google the reviews and you’ll realize it’s a scam. So you’ll get an ok couch, hoping for a warranty that is a waste of money.
Best couch ever
We picked out the couch/ fabric in store, which was a great experience, and I can’t recommend it enough!! It’s so comfortable and durable with our dog and baby.