Radley Fabric Sectional Collection, Created for Macy's

4 (2,184)
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Product details

Web ID: 1101381
Styled to perfection. This minimalistic sectional sofa showcases impeccable tailoring, track-style arms and richly textured upholstery, all set on mocha-finished legs. Sharp angles & clean lines give this Macy's exclusive a signature look.

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Ratings & Reviews

4/5

2,184 star ratings, 1,629 reviews

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66.9% of reviews have 5 stars
1462
7.0% of reviews have 4 stars
153
4.5% of reviews have 3 stars
98
5.4% of reviews have 2 stars
118
16.2% of reviews have 1 star
353

On average, customers rate the Firm/plush of this item as Neutral.

335 customer images

1,629 reviews
Radley 38" Fabric Armchair, Created for Macy's This review is from Radley 38" Fabric Armchair, Created for Macy's
Nora
4 days ago

Cushion quality

The overall product is good, but the seat cushions fail to hold up to light use. In six months time the seat cushions become very soft.

Radley 5-Piece Fabric Chaise Sectional Sofa, Created for Macy's This review is from Radley 5-Piece Fabric Chaise Sectional Sofa, Created for Macy's
Jessy
5 days ago

Worst Couch Ever Purchased

I purchased this couch in 2022 against my better judgement after reading the reviews. I wanted a specific green and liked the shape of the sectional. Upon delivery the cushions were already lumpy and under stuffed. I sent an email to my sales rep and they were supposed to send someone out to take a look - never happened. 6 months in, there was already piling on the seat fabric and back cushions were super lumpy. Now a few years in, we are already long overdue for a new couch and have covers over them because they look so bad. Two springs are also broken. My sister in laws couch from living spaces is 2x older than ours and is in perfect condition compared to this one. DO NOT PURCHASE unless you want to replace in a year.

Radley Fabric 5-Piece Sectional Sofa, Created for Macy's This review is from Radley Fabric 5-Piece Sectional Sofa, Created for Macy's
Roberta
6 days ago

Sectional review

I bought a radley sofa decided I was not happy unable to return after 3 days. Would never buy furniture from Macys again. Customer service horrible;

Radley 38" Fabric Armchair, Created for Macy's This review is from Radley 38" Fabric Armchair, Created for Macy's
Lynnettesingleton
8 days ago

So far so good

Needed to update our living room furniture and lucked out when we found this set. Three pieces which include this armchair was truly a great buy! So far, we love it!

Radley Fabric 4-Piece Sectional Sofa, Created for Macy's This review is from Radley Fabric 4-Piece Sectional Sofa, Created for Macy's
Christoff
8 days ago

Surprisingly Pleased... A perfect fit!

Though we had a little hiccup or two on the delivery side of things, Macy's customer service was great and did the right thing to alleviate the issue. Before unpacking (which I recommend doing yourself, there is little to no assembly - easy for two people), we noticed some squirrel droppings and urine on the exterior packaging (another strike against the storage and delivery contractors...) BUT the pieces are packed so very well that there was no damage whatsoever. (Just make sure you have plenty of drop cloths down). Our pieces were delivered on a wet/muddy day, so we had to navigate that. We don't have a big living room space or house for that matter, but once we got them out of the packaging, the four pieces and pillows included were easy to move around and configure -- and we couldn't be more pleased: plenty of room and comfort for us two adults with our two small kids. Big upgrade from our previous cheapy sofa.

  • Photo from Christoff
Radley 74" Fabric Apartment Sofa This review is from Radley 74" Fabric Apartment Sofa
Shannon
8 days ago

Worst Couch Purchase

For starters, the measurements on the website are wrong. The actual sofa length is 74 inches long, which means that the website's description "Seat length between arms: 74" " is completely inaccurate. The arms seem unnecessarily WIDE, which means that the seat length between arms is only 62 inches. The overall seating space on the sofa is small. Our last apt. sofa comfortably fit 3 people. This one does not, bc the arms seem so wide! The couch is very stiff and not comfortable at all. Sitting on it for less than 10 minutes hurts my back and butt. We also had difficulties with ordering. EVERY other Radley furniture piece was on sale; but they wanted us to pay FULL price for this. We nearly walked out the store when the sales associate said she would match the online sale %. Then she said that we only had to pay a down payment and would pay the remainder upon delivery. She definitely charged us the full amount when we ordered it. Positive: delivery was prompt. But that is it!

Denise
10 days ago

Look Elsewhere

Although the quality of the couch is good, the back pillows are very low. I have to tilt the pillow in order for it to feel comfortable. Unfortunately we've only had for a year and are looking for a replacement couch.

Radley 5-Piece Fabric Chaise Sectional Sofa, Created for Macy's This review is from Radley 5-Piece Fabric Chaise Sectional Sofa, Created for Macy's
AN
27 days ago

order unknown

Ordered this sectional about a month ago. No news or updates provided from Macy's even when attempting to contact customer service. Don't order through them, go through another furniture store. It's a mess. Terrible