Brook Accent Chair
Product details
Web ID: 6696881Unique and comfortable
A new addition to our decor. This chair is a beautiful accent piece adding interest and dimension to my corner reading spot. Love the fabric feel and design
Recommends this product
Response from JLA Home
Dear Customer, Thank you so much for taking the time to leave an excellent review. We appreciate your time and your business. Have a good one!
Beautiful chair, all my guest always like it
I love it
This chair is pretty. the chair is not comfortable because the seat is hard and tilts forward or something...I'm thinking about returning it.
Response from JLA Home
Hello Trina, Thank you for your feedback. We are sorry to hear you are dissatisfied with the quality for the Brook Accent Chair you purchased at Macy's. We do our very best to manufacture great quality products to ensure satisfaction for all customers and have taken your feedback into consideration. We are sincerely sorry this purchase did not meet your expectations. Again, your feedback is very much appreciated!
Great looking chair, however…
Chair looks just like it's pictured. Huge issue that the front legs could not be assembled due to screws not going in all the way and couldn't be tightened. Disappointing. If assembly could have been completed, I would have totally kept the chair.
Response from JLA Home
Hello Macy's Customer, Thank you for your feedback. We are sorry to hear you were dissatisfied with the Brook Accent Chair purchased at Macy's. We do our very best to manufacture great quality products to ensure satisfaction for all customers and have taken your feedback into consideration. Macy's has a respectable return policy and so we are pleased to hear they worked with you for the return of this item. We are sincerely sorry this item did not meet your expectations. Again, your feedback is very much appreciated!
Pretty but somewhat disappointing
The chair is attractive and suits my purpose. The seat is hard and slants forward which makes you feel like you're going to slide off. It is not well made enough to pay the original price, quality is more suited to the Black Friday 429 price.
Response from JLA Home
Hello Kimberly, Thank you for your feedback. We are sorry to hear you are dissatisfied with the structure and quality for the Brook Accent Chair you purchased at Macy's. We do our very best to manufacture great quality products to ensure satisfaction for all customers and have taken your feedback into consideration. If you are still eligible, Macy's has a respectable return policy and will work with you for the return of this item if this is what you late decide to do. We are sincerely sorry this chair did not fully meet your expectations. Again, your feedback is very much appreciated!
Not worth the price!
Very uncomfortable chair that is top heavy. Caution should be taken with small children. Chair will topple backwards.
Response from JLA Home
Hello Macy’s Customer,
Thank you for your feedback! We are sorry to hear this and that may not be satisfied with the Brook Accent Chair you purchased at Macy’s. We do our very best to ensure satisfaction for all customers and have taken your feedback into consideration. If you are still eligible, Macy’s has a respectable 90 day return policy and will work with you for the return of this item if this is what you decide to do. We are sincerely sorry this purchase did not meet your expectations. Again, your feedback is very much appreciated!
Great Chair
Accurate Color as seen online! Durable construction (when removing the legs from the velcro underside of the chair, the frame looks to be well made with solid wood and springs)! Husband friendly fabric (I compare seat and back fabric to a soft chenille but durable canvas)! Legs are solid wood (a little lighter in color than pictured)! The seat is firm (which is a great because I prefer a detached cushion for foam replacement purposes, but this cushion "so far" seems as if it will hold up just fine). Originally purchased two for the Master Bedroom, purchased a third one for the Family room.
Response from JLA Home
Hello Pam, Thank you for your feedback! We are pleased to hear you are satisfied with the Brook Accent Chair you purchased at Macy's! We take great pride in both our products and customer service and are happy to hear that our customers recognize these efforts! Again, your feedback is very much appreciated!