Pasta Roller Stand Mixer Attachment KSMPSA
Product details
Web ID: 2888644194 reviews
Broken hearted
I admit I have had and loved my pasta roller for a number of years. I bought the three peice set. Now however like so many people the plastic guides are cracking. I can't find replacements and you would think that would be an option for a mainly stainless steel appliance. I don't want to waste, I can afford to buy new but it should be easy to fix th problem.
Recommends this product
Customer review from kitchenaid.com
Response from kitchenaid.com
Hi. We apologize for your experience. Could you please email us at canadasocial@whirlpool.com with the model, serial number, and full address including postal code? Please include review ID #809066, so we can look into what happened. Thank you. - Teresa
Broken!
I really loved my pasta roller until the part in plastic broke and now my pasta stick and broke and it’s impossible to use it anymore. I don’t understand why this plastic is so cheap. So now I can not use my other pasta cutter.
Customer review from kitchenaid.com
Response from kitchenaid.com
Hello Sar! We are so sorry we have let you down. KitchenAid takes pride in our products and service, and we are so sorry we did not meet those expectations. We would love to look into this for you! Kindly e-mail us at CanadaSocial@KitchenAid.com with your model and serial number, phone number, and case #788444, with a brief description of your concern. We look forward to hearing from you! -Alisha
Disappointing quality. Not KitchenAid I’m used to.
I’ve had this pasta set for years. I used it a couple of times when I first bought it. I’ve finally retired and have loads of time to play. I was soooo disappointed. These little plastic guides on the bottom cracked and partially fell apart. I am a huge KitchenAid fan and have almost all the accessories for my mixer. This is the first time I have been so disappointed with one of their products. I wish there was a way to repair it. I don’t feel like laying out that kind of money for something that will likely break again.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Katitude, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Pasta Roller. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 356040344 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Functional & space saving!
I love the ability to combine appliances and reduce storage, so this is a great accessory for my Kitchenaid. One tool, and barely any manual effort - it’s great!
Recommends this product
Customer review from kitchenaid.com.au
Smoother than silk
Has made pasta making a joy. No more manual rolling & getting stuck in the rollers 😅
Recommends this product
Customer review from Kitchenaid New Zealand
Roll on Pasta Fest
I have always wanted the pasta roller, was not disappointed. Great product. Kitchenaid service great, quick secure delivery. Very happy!
Recommends this product
Customer review from kitchenaid.com.au
Broken Drive
The input shaft fools you, it is stainless steel, looks rugged. But,,,, the inside is a 5/16 hex pinion which engages into the plastic roller shaft. Hmm, metal engaging into plastic with all that torque to drive dough through the rollers; a failure just waiting to happen. Yup you guessed it, the plastic stripped. Now it's a boat anchor other than it's too light to anchor a boat. Don't waste your money, you're better off buying another brand.
Customer review from kitchenaid.com
Response from kitchenaid.com
Hello! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If there is anything further we can assist with, please send us an email at CanadaSocial@KitchenAid.com with your model and serial number, your phone number, and your case # (292742209). Take care! -Alisha
Pasta roller attachment
I love to make my own ricotta filled ravioli. This pasta attachment has made it so much easier and quicker for me. I save so much time now, so I can make them more often.
Recommends this product
Customer review from kitchenaid.com.au