Nespresso Original Creatista Plus by Espresso Machine in Stainless Steel
Product details
Web ID: 1462941211/10 — Would froth again
This machine is not just a coffee maker—it’s your own personal barista in a shiny, stainless steel tuxedo. The Nespresso Creatista Pro looks like it could launch a space shuttle, but instead, it launches your morning into delicious caffeinated orbit. Touchscreen? Check. Fancy milk frother? Check. Feeling like a latte wizard? Absolutely. You can whip up espressos, lattes, cappuccinos, and even those mysterious flat whites that only coffee shop hipsters used to understand.
Customer review from influenster.com
Bad machine x2
Got my first creatista pro for Christmas. When I attempted to use the milk frother feature the machine would turn off and couldn’t be turned back on for approx 30mins. Nespresso sent me a replacement in feb. Now the new machine has been used aprox 20 times since feb and has started doing the same thing. Brews coffee then starts to steam milk for a few seconds and shuts down completely
Customer review from Nespresso USA
Response from Nespresso USA
Thank you for your review, Mason. We are sorry to learn our Creatista Pro machine didn’t meet your expectations. Most of our machines come with at least a one-year warranty and a lifetime of troubleshooting, via our toll-free number 800-562-1465. We recommend calling in to speak with a Machine Expert at a time that is convenient for you. They may be able to offer some other options that work for you. We are available 24 hours a day and 7 days a week for your convenience.
Creatista Pro
It’s very easy to use it’s sleek in design and the coffee is great ,I am very happy thank you
Customer review from Nespresso Australia
Stainless Steel and Shiny!
Love the sleek stainless steel design. Easy to clean and long lasting! Versatile for any espresso need. Performs well for a smaller machine!!!
Customer review from influenster.com
2 machines in 2 years and they both broke
Makes great coffee but there is too much tech that will go wrong. My first machine lasted 6 months before a computer glitch (the "put steam wand down" message error couldn't be cleared), they replaced the machine under warranty. My new machine has lasted a little bit longer, just over a year, but not it constantly needs to be descaled - the message comes up during every use, including in the middle of making my morning coffee (the descaling process takes upwards of 15 minutes and the error message CANNOT BE CLEARED unless you descale). Beautiful machine but I hate that the descaling cannot be overwritten.
Customer review from Nespresso USA
Response from Nespresso USA
Thank you for your review and honest feedback, Jessica. We’re disappointed to learn your Creatista Pro is not meeting your expectations. We sincerely apologize for any frustration or inconvenience you may have experienced. Your Creatista Pro comes with a two-year warranty and unlimited troubleshooting support at our toll-free phone number: 1-800-562-1465. We want to assure you that we are committed to complete customer satisfaction, and we deeply regret when that is not the case. Please contact us at your earliest opportunity so we can address any machine-related issues you may have. We’re confident that we’ll come to a satisfactory resolution, allowing you to return to your Nespresso coffee ritual. For your convenience, we are available at our toll-free number 24 hours a day, 7 days a week.
Descaleapalooza
The machine will start to ask you to descale the machine every two days. When a descaling warning is anctive you cannot use the machine and NESPRESSO service will be unhelpful. I would not presently recommend purchasing this machine, or any machine from NESPRESSO.
Customer review from Nespresso Canada
Response from Nespresso Canada
Thank you for sharing your feedback with us, Steve. We apologize for any inconvenience caused by your recent interaction regarding your Creatista Pro machine. We always aim to offer the best service to our Club members, and we’re sorry that your experience didn’t meet these expectations. We invite you to call us again at 1.855.325.5781 to speak with a machine specialist and explore other solutions. Meanwhile, be certain that this model allows you to adjust the water hardness settings if needed should the descaling alert return shortly after maintenance. You can do this by accessing the Menu on the machine's LED screen and following the prompts to reset the current hardness setting. Thank you for your time and patience!
Great Purchase!
This machine is designed very classic & clean. Looks great on my coffee bar! Noise level is very low. I love that I can make whatever I feel like, latte, americano, even a cappuccino! Machine is sturdy & will definitely last. If you need an espresso machine this is the one!
Customer review from influenster.com
Amazing coffee machine with perfect milk frother —
I’ve been using the Nespresso Creatista Pro at my office and absolutely love it! The coffee quality is amazing, and the machine is super easy to use. The milk frother works perfectly, letting me make delicious lattes and cappuccinos just like a coffee shop. It looks sleek and professional with its stainless steel design. Cleaning is simple and quick, which is perfect for a busy office. After using it daily, I honestly wish I had one at home too!
Customer review from influenster.com