8-Cup Retro Coffeemaker
Product details
Web ID: 8297080Retro Look is Cool but . . .
This coffeemaker does have a tendency to leak while brewing. I am always cleaning under and around it. A bigger problem is the carafe broke and I have no idea how to replace it. Help!
Response from Russell Hobbs Expert
Thank you for providing your feedback regarding your Russell Hobbs coffee maker. We are sorry to hear your coffee maker is leaking while brewing, in addition to the carafe breaking. I’ve already taken action by documenting your complaint, and I want to ensure that this issue is resolved to your satisfaction. Your product has a two-year warranty. Please contact us at youropinionmatters@spectrumbrands.com and reference 42037660 so that we may better assist you.
Leaking after 3 months
This coffee maker does not keep the coffee hot and started leaking out of the bottom after 3 months. The pot also sticks each time it is pulled out from the machine. Do not recommend.
Response from Russell Hobbs Expert
Thank you for providing your feedback regarding your Russell Hobbs coffee maker. We are sorry to hear your coffee maker is leaking water from the base. Please note that the cooking surface should never be coated with a cooking spray, as this will damage the surface. I’ve already taken action by documenting your complaint, and I want to ensure that this issue is resolved to your satisfaction. Your product has a two-year warranty. Please contact us at youropinionmatters@spectrumbrands.com and reference 42006719 so that we may better assist you.
Nice Simple Pot
This coffee pot makes a nice tasting, hot cup of coffee. It's a basic coffee pot with no timers or fancy gadgets. Only had it for about 2 weeks. It's exactly what I was looking for.
Smooth Brew!
Coffee Brewer delivers smooth great tasting Coffee!
I need to return this item
I am very unsatisfied with this product the coffe machine is too small and doesn't keep the coffee hot for more than 20 minutes
Response from Russell Hobbs Expert
Thank you for providing your feedback regarding your Russell Hobbs coffee maker. I’m sorry to hear you are unhappy with the capacity of your coffee maker. We strive to provide excellent support for our customers, and I may have a few options I’d like to discuss with you. Please contact us at youropinionmatters@spectrumbrands.com and reference 41872650 so that we may better assist you.
Disappointed
First off, when I opened the box and remove the packaging the tape covering the switch cover broke off. I figured maybe glueing it. But why? I paid good money for it and I shouldn’t have too. Then I made my first cup of coffee and I wasn’t impressed. However I want to return it but already used it. Not sure what to do.