ZWILLING 18/10 Stainless Steel Decanter
Product details
Web ID: 906362558 reviews
Poorly constructed product
This product is lovely in appearance. Though it is poorly constructed of lightweight metal collar and a plastic aerator. Upon first use, when I grasped the metal collar and twisted to release stopper from the wine bottle, I heard the plastic crack. The second time i used the product,as I applied the cork to the bottle, the metal collar snapped and competely seaprated from the aerator. I expected much higher quality from a Zwilling product. My mistake!
Customer review from Zwilling.com
ZWILLING Sommelier
This product is defective. There was a horrible chemical taste to my wine, even after cleaning, brushing and soaking overnight. Ruined a great bottle of Brunello. I would’ve given zero stars, but wouldn’t allow me to. Pass on this one.
Customer review from Zwilling.com
Response from Zwilling.com
Thank you for your review and for your feedback. Although the feedback isn’t what we hoped for, we deeply apologize for your experience as this is not common. While we know that not every style will work for every person, we appreciate all reviews, and we have forwarded your feedback to the appropriate brand management team. If you have any questions, please do not hesitate to reach out to our Support Service Center. Here is our website link: https://www.zwilling.com/us/magazine/support-center.html Our consumer relations team they would be happy to assist you.
Does not work unless you remove foil
This thing is very cool and if it were juuuust a bit bigger it would be perfect. Overall the construction is very nice, the magnets seem plenty strong (unlike what some of the other reviewers said), and it’s so clever how you don’t have to slip it over the top of the bottle which can shred the felt on other wine collars. But the reason for my low rating is that it only works on some bottles if you tear off the foil. We have not tried it on enough bottles to say if there are even larger bottles out there that it wouldn’t fit even without the foil on. This is a very cool wine bottle collar but it just doesn’t work sometimes doing the one thing it’s designed to do. I get that you can’t make it too big because then it would just fall off the bottle the bottle when you tip it to pour, but it’s a design fail in my book. Would love to have one that’s just a bit bigger.
Customer review from Zwilling.com
Bad design will cause glass shards in your bottle
Nope!
Customer review from bloomingdales.com
Holidays
Perfect all in one stopper and aerator - purchased this as a holiday gift and it was a hit!
Recommends this product
Customer review from bloomingdales.com
Perfect
Works so much better than i hoped for. Good job, Zwilling!
Recommends this product
Customer review from Zwilling.com
Good
My husband who is a wine lover loves this so much lol!! Thanks for the good product :)
Recommends this product
Customer review from Zwilling.com
Received this as a housewarming gift. Love how well it aerates the wine as it pours and what a great seal it creates for storage. Makes all the difference in the world.
Recommends this product
Customer review from Zwilling.com