Specialty Grind and Brew Coffee Maker with Thermal Carafe

3.9 (334)
$329.95
Color:Matte Black

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Product details

Web ID: 17771627
By the carafe or cup, this stylish Cafe brewer offers easy touch controls, adjustable temperatures and customizable brew strengths for barista quality at home. It's WiFi enabled and can operate via Alexa or Google voice commands.
  • Product Features

    • Approx. dimensions: 10.5"L x 14.5"W x 17.4"H; approx. weight: 20 lbs
    • Conveniently brew the perfect amount of freshly ground, bean-to-cup coffee directly into your travel mug without using wasteful pods or having to brew an entire pot
    • Six adjustable grind settings for the perfect consistency, every time
    • Removable water reservoir can brew up to 1.5 carafes before a refill is needed
    • A variety of brew options, flexible temperature control and customizable brew strengths from light to gold
    • WiFi-enabled, working seamlessly with the SmartHQ mobile app and can be voice controlled with either Amazon or Google voice assistants
    • Large carbon water filter that lasts 50% longer than traditional filters
    • Double-walled thermal carafe keeps coffee warm for up to two hours
    • Simple and intuitive controls with a responsive touch and wide view display
    • Stainless steel
    • Wipe clean
    • Imported
  • Shipping & Returns

    • Our Normal Gift Boxing is not available for this item.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • Returns must be within 30 days of purchase in the original packaging and in saleable condition
    • For complete details, see our Shipping and Returns policies.
  • Have questions?
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Ratings & Reviews

Here's what customers think
  • The product offers excellent coffee quality, convenient features, and a sleek design.
  • Customers praise the built-in grinder for providing freshly ground beans.
  • The machine's versatility to brew single cups or full carafes, as well as customization options for grind size and brew strength, are also appreciated.
  • However, some customers have experienced issues with leaks, grinder malfunctions, and WiFi connectivity problems.
  • The cleaning process has also been found more involved than expected.
  • While the product makes a great cup of coffee when working properly, reliability and performance concerns have been frustrating for some users.
AI-generated summary from 334 customers reviews.

3.9/5

334 star ratings & reviews

Write a Review
54.8% of reviews have 5 stars
183
16.8% of reviews have 4 stars
56
8.4% of reviews have 3 stars
28
4.8% of reviews have 2 stars
16
15.3% of reviews have 1 star
51

154 customer images

334 reviews
Sucks badly
29 days ago

This thing sucks

I have now owned both of your yucking piece of ehit, coffee makers, which neither one of them can heat coffee. I have now had to heat all coffee made from your coffee makers in the microwave to bring to any kind of temperature and after this morning, I will never buy any more of your yucking coffee makers. I have destroyed my kitchen all because your coffee maker will not brew if the brew basket is not closed. Good enough I plan on having a very good weekend taking a shotgun to this yucking piece of ehit coffee maker you guys need to shut your product line down immediately. It is absolutely worthless. I hope every person who tries to buy your freaking coffee maker reads this review and this stops them from buying one. I will never buy another coffee maker from you. It will not heat. It will not brew it will not do a yucking thing but be a paper weight.

Customer review from cafeappliances.com

Response from cafeappliances.com

Cafe25 days ago

We're sorry to hear about the issues you've been having with your coffee maker. We will be sure to share your feedback with the proper teams for further review. We hope to be given a chance to earn back your trust in our brand in the future.

ToniDW
30 days ago
from Aubrey, TX

Best Christmas Gift!

Received this as a Christmas gift last month overall I am impressed with the brewing styles and the flavor of my coffee. I love the convenience of the app in getting my coffee set up for the week to brew automatically. A few items I have found since using I would like to mention. 1. There is no heat only or hold function for keeping coffee hot. When it first brews it is perfect however it only last about 45 minutes. After this it is lukewarm at best and requires a heat up in the microwave. 2. Have to manually adjust the setting from carafe to mug if you want to brew a cup only from your phone it is not possible if it on carafe. 3. It uses a lot of water and beans compared to my Ninja from before. I fill up the water reserve every night and I only had to do this on my Ninja every 2-3 days. I am also going through more beans than before. Since I started using it the last 3 weeks I have already had to buy 2 bags of beans size 2.2 pounds. On my previous machine I only bought once a month. This is an added expense I wasn't expecting. 4. My housekeeper accidentally threw away my wire basket and I haven't been able to replace it. I ordered what I thought was a replacement through Amazon and it doesn't fit so the basket will close. There is no replacement part I have found on this website or Amazon. Overall, I do love the convenience of not having to have two separate appliances on the counter. I like the brewing of the coffee I haven't had so far any leaking issues except when I brewed a pot and that is when I found out my wire basket was gone. You must use some type of filter at all times.

Recommends this product

Customer review from cafeappliances.com

NotHappyPappy
2 months ago

Do NOT buy this

Don’t do it. It’s pretty. It looks nice. I fell for it even after reading some bad reviews. Unless they change the engineering of the bean hopper; it won’t work. I bought one brand new, it wouldn’t grind. GE sent another, brand new, it wouldn’t grind. Worse part? You had to turn the entire contraption upside down to empty out the beans. I ordered an entire GE Cafe Suite. I bought this as an add on. Now I’m nervous, I’ll be honest.

Customer review from cafeappliances.com

Response from cafeappliances.com

Cafe Appliances1 month ago

We would like to assist and gather some more information. A member of our team will be reaching out to you via email. Please respond at your earliest convenience.

Jb62
2 months ago
from Blue Ridge, GA

Don't Buy

Terrible product. Less than a year old and leaking water. Has had issues since I got it where you have to add beans or water when it wasn't the case. Looks great but not great design for the purpose. I'm no buying Cafe appliances again.

Customer review from cafeappliances.com

Response from cafeappliances.com

Cafe_Appliances2 months ago

We'd like to assist with your coffee maker leaking water. We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.

Hummel
2 months ago
Incentivized review

We love this machine

This machine is great. Once we found the grind time on the app, it became even more perfect. The flavor of fresh ground coffee can not be beat. There are so many options that the perfect cup is possible. We also love the delay brew so we can wake up to the aroma of our freshly ground and brewed perfect cup. The carafe keeps the coffee warm for the better part of 2 hours, more if it is full. The water reservoir is so easy to clean and fill. This matches all of our other Cafe appliances and is a great addition to our kitchen.

Recommends this product

Customer review from cafeappliances.com

JEFFNEG
2 months ago
from NEW YORK

MACHINE IS COMPLETELY USELESS

THIS PRODUCT IS COMPLETELY USELESS. ALL IT DOES IS BREW HOT WATER. THE BEANS CANNOT MAKE IT INTO THE GRINDER. EVEN WHEN YOU STUFF THE BEANS IN, THEY DON'T EVEN GRIND, JUST TURN IN THE GRINDER. DO NOT ORDER THIS PRODUCT IF YOU WANT COFFEE

Customer review from cafeappliances.com

Response from cafeappliances.com

Cafe Appliances2 months ago

We would like to assist and gather some more information. A member of our team will be reaching out to you via email. Please respond at your earliest convenience. We would like to help and provide some information. There are troubleshooting tips for this in the manual starting on page 21 that we will link below. https://products-salsify.geappliances.com/image/upload/s--9nTlibsu--/txclinonwm9vrd1ibup9.pdf

reneew
2 months ago
from Latrobe, PA
Incentivized review

Be advised

This brewer makes pretty good tasting coffee, however, there are some drawbacks. 1) the cost of this brewer is quite expensive. 2) I have only been using this brewer once per day (and NOT every day) for the last 6 months, and despite the fact that I meticulously clean the carafe with EVERY use, it is stained inside and on the plastic lid. 3) It is extremely labor intensive to keep the coffee shute cleaned out so it will function properly. 4) Brewing even a single cup takes at least 4-5 minutes to completely finish and 5) There is no way to use a coffee "pod" with this brewer to simplify. For these reasons, I cannot with good conscience recommend purchasing this particular coffee brewer.... the time required to clean it daily is just more than expected.

Customer review from cafeappliances.com

Response from cafeappliances.com

Cafe Appliances2 months ago

We will pass on your comments about the unit’s upkeep that you mentioned to our product team so they may review. We would like to help with the care and cleaning on your coffeemaker unit. There are full cleaning instructions for the interior and exterior of the unit that can be found on page 18 of the owner's manual linked below. https://products-salsify.geappliances.com/image/upload/s--GGBQa7wh--/txclinonwm9vrd1ibup9.pdf

jodiri
2 months ago
from Prescott, AZ
Incentivized review

CAFE - Creative Coordination

The coffee maker completes our CAFE kitchen appliance collection! Fresh ground and brewed coffee is the best! The grinder doesn't seem to feed the beans in very well - they have to be manipulated. Maybe that will change over time?

Recommends this product

Customer review from cafeappliances.com