Specialty Grind and Brew Coffee Maker with Thermal Carafe
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Web ID: 17771627311 reviews
Great coffee!
My wife and I bought this to replace our DeLonghi after it stopped working. We wanted a coffee machine that would grind or use pre-ground coffee. We also wanted the ability to make different size cups. This does it all, and it makes a great cup of coffee. Looks great on the counter too. Glad we bought it.
Customer review from cafeappliances.com
Solid
This machine makes a good cup of coffee, which is most important at the end of the day. And it's GORGEOUS on the countertop (albeit large). I also did not experience the leaking issue that others have experienced (I was careful not to over-tighten after inserting the filter and only add water from the top). I take 2 points off for: (1) the grounds get all over the place--under the basket, on the warming unit, on the countertop--after just one brew cycle, and it's annoying to clean; (2) for the price, I'd expect the coffee to stay hot longer and would expect some more brew functions.
Customer review from cafeappliances.com
Response from cafeappliances.com
We're glad to hear you're pleased with your new coffee maker. After opening the brew basket, it is recommend to put a kitchen towel on the carafe sitting area to catch the coffee grounds from chute. Your comments regarding the unit are extremely important to us and will be considered by our product design team for review.
Stopped working less than one year
I have had this coffee maker for less than one year. The grinder completely stopped working. I’ve disassembled it twice and cleaned it every which way I can. Still will not work. I do not recommend this to anyone. You will be wasting your money.
Customer review from cafeappliances.com
Response from cafeappliances.com
We'd like to help you with your coffee maker. We recommend calling our small appliance team at 1-877-813-3537.
Great taste, modern look, must maintain!
We love this coffee maker... The taste we get from freshly ground coffee is remarkably better than pre-ground coffee and now we can't go back! Also, this is truly the only nice looking modern coffee maker. It always draws attention of our house guest and they comment on how cool looking it is. The only downside is that to really keep this machine running well, you need to stick with maintaining it. Make sure to replace the water filter regularly, especially if you live in an area with hard water- otherwise the line will get build-up and stop working. We learned the hard way and just took the filter out after some time, but without the filter, the water line got clogged up and then we couldn't get the machine to work at all... So we're on our second machine. Also, you'll want to make sure to clean the bur grinder, because that too can get clogged and create issues with the machine operating. Otherwise, great taste, and great look... Nothing else quite like it, so this is our perfect choice!
Recommends this product
Customer review from cafeappliances.com
Was very excited at first but keeps breaking.
Our machine has broken twice now. First time the water wouldn’t pull from the reservoir at all, so I went through probably a three week process to get it replaced. Now it’s broken again about 6 months after getting my first one totally replaced. This time no matter what cup size setting you have, it only grinds like 4 tbsp of grounds.
Customer review from cafeappliances.com
Response from cafeappliances.com
We would like to assist you with this coffee maker and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
It has everything
Excellent coffee taste and easy to use. Set on Gold and grind 3. Easy setup and directions. Attractive. Love the built in grinder
Recommends this product
Customer review from cafeappliances.com
Grind volume
Machine, (it’s only been 2 days) makes great coffee and is easy to set up and use. I wish there was a way to control the volume of coffee grinds, as my basket was over full on the second pot, yes, I emptied it between pots. Otherwise, the machine is very visually, appealing, and so far functionally awesome
Customer review from cafeappliances.com
Perfect
Beautiful appliance. It finishes off the look of the kitchen.
Customer review from cafeappliances.com