Access Gen 4 MKGO Black Silicone Strap Touchscreen Smart Watch 43mm, Powered by Wear OS by Google™
Product details
Web ID: 9654049Very nice watch. However the watch stops charging and can fine another charger anyway that is compatible with it.
AMAZING MUST HAVE
Smashing ....goes with everyday wear or special occasion wear! A definite MUST HAVE!! LOVE MINE!!
Recommends this product
Customer review from Michael Kors (USA), Inc.
Never Buy and Run
Absolutely horrible. Watch purchased on February. Around 7 moths laters, it started getting EXTREMELY hot and making a LOUD buzzing noise, let alone the watch was extremely slow from day one. By the way, item was handled with care. Contacted Macy’s for a return (chat, no stores where I live). The first agent I talked to was very nice and promised to issue and email a return sticker but I received nothing. A month later I chatted with another agent (was also nice) asking about what happened to the sticker, but he/she said that they cannot return the item because the return date has passed ( was supposed to be on May, around three months after purchasing). I am extremely disappointed with the watch and with these return policies. I think at least for a year, Macy’s should take responsibility for malfunctioning items, but anyways, lesson learned.
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback on the M Kors Access Smart Watch. M Kors does offer a 2 year warranty. Please call 1-800-842-8621. They will need information from your original receipt to be able to help you. Sincerely, Macy's Customer Service
Bad connection
It has a problems with cell phones and it does not have mycrophone
Customer review from Michael Kors (USA), Inc.
Nice Watch, but...
I bought this for my sweetheart. The watch looks great an functions well. However, it did not come with the extra buckle as mentioned. And there is no way to purchase the other different colored straps individually...
Customer review from Michael Kors (USA), Inc.
Not good
Battery does not last have never been able to use it
Response from The Macy's Team
Dear valued Customer, Thank you for your interest in the Michael Kors Access Smart watch. We understand you are having issues with the battery life. Battery life is dependent on use, similar to a cell phone- if you are using GPS, making calls, using several third party apps etc the battery will drain faster. These watches do offer smart battery modes, so you can choose to turn off certain features to reserve battery power. If you are still having issues please visit Fossil.com for additional customer support. Sincerely, Macy's Customer Service
Good everyday watch would recommend
I bought this watch 8 months ago and it has performed perfectly haven't had anything wrong with it
Recommends this product
Customer review from Michael Kors (USA), Inc.
Charger ring has detached TWICE
I sent mine back for repair under warranty, they fixed it and now the outer charging ring has detached again. If you plan to use this to workout, you should look for a better built smartwatch. Michael Kors is my favorite brand for clothes, watches and shoes, but my smartwatch experience has left much to be desired. I had already bought so many watchbands for it :(
Customer review from Michael Kors (USA), Inc.