MikasaCiara Bone China 16 Pc. Dinnerware Set, Service for 4

Glaze Will Fail

I purchased this Mikasa fine china set expecting long-term durability appropriate for everyday use. Unfortunately, after normal washing, the glaze on the plates developed an opalescent/hazy appearance, and the teacups stain easily from tea. This is not simple surface residue—the glaze itself appears to have changed, which makes stains much harder to remove. I followed standard care instructions and did not use abrasives. Fine china should not degrade or become porous under routine household washing. What’s especially concerning is that another household I know owns the same set and has experienced the exact same opal-like glaze change, suggesting a manufacturing or batch issue rather than misuse. I contacted Mikasa customer service and was offered a 20% discount on a future purchase, which does not resolve the defect in the set I already own. Replacement or refund would have been more appropriate given the quality issue.