ParamountHD Granite 11" Extra Firm Mattress - Queen, Created for Macy's

Bad design

Made my back pain worse. This mattress has deep tufting sewn in a way that created dips throughout the mattress, very similar to the large sag created after years sleeping on a mattress in the same spot. The non-tufted spaces of the mattress are extremely firm, so those areas don't compress down to the level of tufted spaces. This combination created an uneven and uncomfortable sleeping surface. We've only had the mattress for a few days and my back already feels wrecked. Both my husband and I have moved into our son's bed, who is away at college. Unfortunately, this mattress will be returned.

Happy customer

Purchasing this mattress was a wise decision. The quality is supreme; it exceeded my expectations. I am very satisfied with this product.

Lots of Clicking Noise

Two months ago, I purchased a queen extra firm HD Granite at Macy's Furniture. My decision was based on the online reviews. The first few weeks, the mattress was fine. After 6-7 weeks, it developed a clicking noise. I could feel the springs on my back. It was very uncomfortable. I'm not sure if Macy's Furniture sold a defective mattress or the reviews are paid. In any case, I returned the mattress. Do Not Recommend It!

Granite

Kind of like sleeping on a slab of granite. I tried it in store but it seemed more comfortable than what I got delivered. I’ll need a couple of thick mattress toppers to make it right.

Outstanding product and services.

The mattress looks and feels great. The delivery person, Hugo and Jesus were courteous and professional, overall an outstanding service.

Not comfortable

I’m planning to exchange this mattress- it’s not comfortable

Very comfortable. Extremely heavy.

Firm, comfortable mattress

This was the easiest purchase ever! From start to finish, the service was top-notch. I was given a timeframe for delivery which was met promptly. The delivery people were professional, neat and polite. They put booties on, put a runner down and were knowledgeable about getting a mattress up the stairs and placed correctly. Even gave us time to put on the dust ruffle. And what a wonderful mattress it is. It’s an extra firm mattress and is so comfortable to sleep on. It has cooling qualities, which makes it even better. No more night sweats. The 11 inch size is very comfortable and not too high. It makes it easy to get in and out. Sheets fit very well on it. I have it on a split box spring. The mattress top is quilted and appears to be very well made. So far so good. Instructions advise to turn it every 2 weeks for a bit, then occasionally after. I’m very pleased with this mattress and every step of this process.