CLOSEOUT! Poised Slumber 12" Medium Tight Top Mattress - Twin
Type: Mattress Only
Product details
Web ID: 22199520Not good
I was skeptical at first because a lot of the reviews are very mixed. I wanted a medium mattress but this is sooo soft, too soft. After a week I feel like there is already an indent on one side that is being slept on. Im not heavy set so I don't think there should be an indent already only having had it for a couple of weeks. Definitely not worth it, recommend to look somewhere else.
Response from Macy's
Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend ensuring that the mattress is properly supported as described in our warranty terms and conditions. If it is, we recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at and evaluated. If your mattress is found to be affected by a manufacturing defect, you should be able to get a replacement. We hope this helps!
Excellent Service
The whole process was great. Fro working with the salesman, to the expert delivery & setup. The bed is very comfortable, seems well made and made for the best sleep I've had in years.
Customer review from Beautyrest
Meh
My husband is about 200lbs and sinks right down to the springs
Customer review from Beautyrest
Response from Beautyrest
Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at and evaluated. If your mattress is found to be affected by a manufacturing defect, you should be able to get a replacement. We hope this helps!
Not very stable
Quite a floppy mattress. And too soft to be called a medium in my opinion. Hopefully it holds up ok.
Customer review from Beautyrest
Response from Beautyrest
Hi there, thank you so much for taking the time to review your mattress, your feedback is very important to us. We are sorry to hear that the mattress is not providing you with the experience you are looking for and is proving to be softer than expected. If you are still within your original retailer's return or exchange period, we recommend reaching out to them to see if you still can do so. We hope this helps!
Br800 best!
Comfy bit with some medium feel
Customer review from Beautyrest
Horrible
Item was delivered on September 6th and already sinking in and it’s not even November 6th.
Response from Macy's
Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at. If your mattress is found to be defective, you should be able to get a replacement. We hope this helps!
Very nice
It’s comfy. Firm and soft at the same time. I love it
Customer review from Beautyrest
BR800
Great for sleep very comfortable
Customer review from Beautyrest