Faringdon Leather Chair Collection
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Product Details
Web ID: 6903053Choose Your Items (1)
This review is from Faringdon Leather Euro Chair & Ottoman19 days ago
BAD SERVICE AND PRODUCT
Do not buy this product! This has been an absolute nightmare. The delivery was 5 days late, and it arrived with missing hardware and parts. When I called customer service, they said I’d have to wait 3 weeks for a technician to assess the missing parts and hardware. I asked them to simply send the missing items so I could assemble the chair myself, but they refused. Instead, they told me to return the product and that I would be charged a 15% restocking fee. This is completely unacceptable. They don’t want to complete the order properly, their customer service is horrible, and no one seems to understand or resolve the issues. Do not buy this product—terrible service and a poor-quality product!
This review is from Faringdon Leather Euro Chair & Ottoman3 months ago
Do not buy
We bought this two years ago. Within six months the color started to fade on the arms where my husband put his arms. Then about nine months ago the leather split on both arms where the leather is joined. A waste of money.
This review is from Faringdon Leather Euro Chair & Ottoman4 months ago
Proceed with caution
I loved this chair. It was so comfortable. I have had it just over a year, 9.4.23 purchase date, it was delivered several weeks later. It just started making a very loud popping noise upon reclining and was leaning to the right. I called and they sent a tech out to fix it. He tightened the bolts on 10.1.24. Tonight 10.3.24 I sat down and went to recline only to almost fall out of the chair onto the floor. Apparently he over tightened something and the wood support broke! Now I get to wait until 10.9.24 for a tech to come tell me its broken! If they can order the part it will be 4 weeks, then I make another appointment once part arrives for installation. If it can't be repaired, I have to order a new chair. I really like this chair but I am afraid to order another one based off the reviews. I'm sad and have no chair to sit in while being sad. This chair was too expensive to break down this soon!
This review is from Faringdon Leather Euro Chair & Ottoman5 months ago
Problem with furniture when delivered
Two chairs with ottoman was purchased. First delivery came one set was damaged at the base of the chair and at the base of the ottoman. Kept one set sent the other back with the delivery driver. The chair that was kept had a arm rest that was not able to be lined up correctly. Our sales person Lina Y. Ordered two replacement sets. Those sets were delivered yesterday and one chair had to be returned because the hole for the arm rest did not line up for the screw alignment. Our sales person Lina Y was notified (by the way Lina Y has been great to work with). We're waiting to hear when the next delivery is. I hope that the third delivery will have a chair that assembles correctly and I will be a happy customer.
This review is from Faringdon Leather Euro Chair & Ottoman6 months ago
Be cautious
Recliners are comfortable but one was delivered 2 times with little damage.
Recommends this product
This review is from Faringdon Leather Euro Chair & Ottoman7 months ago
from Central Illinois
Perfect
I purchased 2chairs for my Home Bar room. I wanted a light color and it was only available in light grey. not what a really wanted. well when they arrived they were more like a light off white or light cream. Perfect. They are very comfortable and are not so large as to overcome the space. I would purchase them again. Actually they are nicer than my stressless chair that I paid 2500 for
Recommends this product
This review is from Faringdon Leather Euro Chair & Ottoman7 months ago
from Green Bay, Wisconsin
NOT ARRIVED.
It has not arrived. Ordered on June 2. Please let me know when it is coming.
This review is from Faringdon Leather Euro Chair & Ottoman9 months ago
from Monroeville pa
Worth the wait
I love my euro recliner. It is well crafted and a beautiful addition to my room.
Recommends this product