Radley Fabric Sectional Collection, Created for Macy's

4.1 (2,145)
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Product details

Web ID: 1101381

Styled to perfection. This minimalistic sectional sofa showcases impeccable tailoring, track-style arms and richly textured upholstery, all set on mocha-finished legs. Sharp angles & clean lines give this Macy's exclusive a signature look.

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Ratings & Reviews

4.1/5

2,145 star ratings, 1,590 reviews

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Radley 36 Fabric Storage Ottoman Created for Macys This review is from Radley 36 Fabric Storage Ottoman Created for Macys
3 days ago

still waiting.

I have been waiting for this item to be delivered. Can not get an answer as to when.. got an email saying I need to set up delivery but purchased it as a drop off -ships ups-can not schedule. Can not get customer service to answer e. Can not get anyone to tell me how to pay my bill. online my account does not exist -so I paid in store on my account Sat. Today I have an email saying I have not made a p[ayment. Yearning for the days of REAL peolple in customer service

Radley 4-Pc. Fabric Chaise Sectional Sofa with Corner Piece Created for Macys This review is from Radley 4-Pc. Fabric Chaise Sectional Sofa with Corner Piece Created for Macys
4 days ago

The couch is fine not the warranty

Very comfortable, but gets water stains fairly easily and doesn’t hold up shape. Would NOT get the warranty.. they don’t cover anything and it’s impossible to speak to a human.

Radley 38 Fabric Armchair Created for Macys This review is from Radley 38 Fabric Armchair Created for Macys
5 days ago

Family room furniture

Our new furniture arrived today - on time. We really like it in the room and it is comfortable.

Radley 3-Piece Fabric Chaise Sectional Sofa Created for Macys This review is from Radley 3-Piece Fabric Chaise Sectional Sofa Created for Macys
10 days ago

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Radley Fabric 5-Pc. Sectional Sofa with Corner Piece Created for Macys This review is from Radley Fabric 5-Pc. Sectional Sofa with Corner Piece Created for Macys
18 days ago

Delivery Review

Oscar and Francisco did a fantastic job delivering our large couch to the second floor. They were courteous, careful and fast. You have a good crew working for you. Thank you.

Radley 5-Pc. Fabric Chaise Sectional Sofa with Corner Piece Created for Macys This review is from Radley 5-Pc. Fabric Chaise Sectional Sofa with Corner Piece Created for Macys
20 days ago

Horrible experience

We received pieces in different colors and incorrect corner pieces. I’ve spent hours on the phone with customer service. Beware.

Radley Fabric 5-Piece Sectional Sofa Created for Macys This review is from Radley Fabric 5-Piece Sectional Sofa Created for Macys
27 days ago

Love love love!

It was so hard for us to find a couch that fit our space, had all of the features we wanted, and was in the right color. We are so happy with the quality and comfort of the Radley couch in addition to it fitting perfectly in our space. It was also a huge selling point for us that the price didn’t change for us to custom order our fabric of choice. We went with the Natural Zuri and they said it would be about 90 days for delivery, but it actually came a month early! We couldn’t be happier with our decision, and highly recommend the Radley couch.

  • Photo from Danielle
  • Photo from Danielle
  • Photo from Danielle
Radley 3-Piece Fabric Chaise Sectional Sofa Created for Macys This review is from Radley 3-Piece Fabric Chaise Sectional Sofa Created for Macys
29 days ago

Delivery and production time severely inaccurate

I ordered my sofa online at the end of May. After not receiving any sort of update for nearly two months, I called customer service and was told that my couch would not be delivered until the second week of September! The description for the couch says to allow 6-8 weeks for production and delivery. This is completely dishonest. The salesperson I spoke to seemed aware of this discrepancy, and said it takes up to 90 days for production and delivery (which is not listed anywhere on the product website). They were also rather rude. I won't purchase a custom item from Macy's ever again, and also recommend that they work on customer service. Strongly recommend looking elsewhere for furniture.