Radley Fabric Sectional Collection, Created for Macy's

4 (2,149)
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Product details

Web ID: 1101381

Styled to perfection. This minimalistic sectional sofa showcases impeccable tailoring, track-style arms and richly textured upholstery, all set on mocha-finished legs. Sharp angles & clean lines give this Macy's exclusive a signature look.

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Ratings & Reviews

4/5

2,149 star ratings, 1,594 reviews

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1,594 reviews
Radley 36 Fabric Storage Ottoman Created for Macys This review is from Radley 36 Fabric Storage Ottoman Created for Macys
7 days ago

Thumbs Up

Great quality. Love the fabric and the hidden storage. Perfect for throws.

Radley 3-Piece Fabric Chaise Sectional Sofa Created for Macys This review is from Radley 3-Piece Fabric Chaise Sectional Sofa Created for Macys
26 days ago

Ages quick

cushions get or springs don’t hold up long. Not heavy people and don’t live in it and some seats sink in. had it 5 yrs but it’s started pretty early on

Radley Fabric 6-Piece Chaise Sectional with Wedge Created for Macys This review is from Radley Fabric 6-Piece Chaise Sectional with Wedge Created for Macys
26 days ago

Ok...

I've had this sectional for over a year now, and unfortunately the back cushions are starting to flatten out. They look sloppy and unfortunately, I don't think you can even replace them. Really unfortunate because I love the couch but now... not so much. Other than that it's still a great couch, but would love to know if I can get extra stuffing.

Radley 5-Pc. Fabric Chaise Sectional Sofa with Corner Piece Created for Macys This review is from Radley 5-Pc. Fabric Chaise Sectional Sofa with Corner Piece Created for Macys
26 days ago

Good but doesn’t hold up

Nice couch when delivered but after 5 years it does not hold up very well. Stains fairly easily. Couch cushions are very sagged.

Radley 5-Piece Fabric Chaise Sectional Sofa Created for Macys This review is from Radley 5-Piece Fabric Chaise Sectional Sofa Created for Macys
28 days ago

Disappointing

We've had this couch for two years and it looks like it's 10 years old. The fabric has pilled. There is a gap between the bottom cushions and the sloped back of the sofa, which causes the back cushions to slide down constantly and they quickly become misshapen. Batting is in three channels in the back cushions and is matted and impossible to fluff. One of our bottom cushions is MUCH softer than the others. You feel like you're falling when you sit on it. Warranty sent out a technician who told us it's fine. It's not. We love the softness and comfort of the couch for the most part but its appearance and longevity leave a lot to be desired. My 13 year old Ikea couch in the office looks better.

Radley 5-Piece Fabric Chaise Sectional Sofa Created for Macys This review is from Radley 5-Piece Fabric Chaise Sectional Sofa Created for Macys
29 days ago

Poor quality

Extremely poor quality. At the time of delivery, 2 pieces did not match up. It took 2 attempts to correct the problem. We've had the couch just over 2 years, there are several tears where the fabric has separated from the seams. One of the zippers is broken on the cushion covers. We bought the extra warranty through Worry No More. They accepted the claim and said a "technician was needed." The original appointment needed to be reschedueld becuase the technician wasn't able to arrive until 9 pm. I called and left a message for a call back, but never received a phone call. I called again and submitted an email questioning the lack of communication. Then I received an email that my claim had been "reviewed" and it had been decided my claim was no longer covered. The technician never saw the damage. The couch is not made well and the extra warranty is a waste of money. I regret buying both.

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Radley 36 Fabric Storage Ottoman Created for Macys This review is from Radley 36 Fabric Storage Ottoman Created for Macys
1 month ago

still waiting.

I have been waiting for this item to be delivered. Can not get an answer as to when.. got an email saying I need to set up delivery but purchased it as a drop off -ships ups-can not schedule. Can not get customer service to answer e. Can not get anyone to tell me how to pay my bill. online my account does not exist -so I paid in store on my account Sat. Today I have an email saying I have not made a p[ayment. Yearning for the days of REAL peolple in customer service

Radley 4-Pc. Fabric Chaise Sectional Sofa with Corner Piece Created for Macys This review is from Radley 4-Pc. Fabric Chaise Sectional Sofa with Corner Piece Created for Macys
1 month ago

The couch is fine not the warranty

Very comfortable, but gets water stains fairly easily and doesn’t hold up shape. Would NOT get the warranty.. they don’t cover anything and it’s impossible to speak to a human.