Radley Fabric Sectional Collection, Created for Macy's

4 (2,177)
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Product details

Web ID: 1101381
Styled to perfection. This minimalistic sectional sofa showcases impeccable tailoring, track-style arms and richly textured upholstery, all set on mocha-finished legs. Sharp angles & clean lines give this Macy's exclusive a signature look.

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Ratings & Reviews

4/5

2,177 star ratings, 1,622 reviews

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67.1% of reviews have 5 stars
1460
7.0% of reviews have 4 stars
153
4.5% of reviews have 3 stars
97
5.4% of reviews have 2 stars
117
16.1% of reviews have 1 star
350

On average, customers rate the Firm/plush of this item as Neutral.

334 customer images

1,622 reviews
Radley 5-Piece Fabric Chaise Sectional Sofa, Created for Macy's This review is from Radley 5-Piece Fabric Chaise Sectional Sofa, Created for Macy's
AN
13 days ago

order unknown

Ordered this sectional about a month ago. No news or updates provided from Macy's even when attempting to contact customer service. Don't order through them, go through another furniture store. It's a mess. Terrible

Megan
20 days ago

Damaged on delivery

My sectional was delivered today and we are generally happy with it, but the chaise has some damage. It makes me a little nervous for the longevity of the couch. Some of the cushions have threads fraying at the seams but I’m hopeful those are not an issue. The chaise back is not fully attached and there are stray threads on the arm rest. I’ve reached out to our sales rep to see if Macys will replace or repair the chaise

  • Photo from Megan
  • Photo from Megan
  • Photo from Megan
Radley Fabric 5-Pc. Sectional Sofa with Corner Piece, Created for Macy's This review is from Radley Fabric 5-Pc. Sectional Sofa with Corner Piece, Created for Macy's
Nance
22 days ago

Not good

I bought this sectional as my daughter has it and has had it for 7 years and still looks great! As many have mentioned, they must have changed their manufacturer or something because after only 9 months I have sagging cushions and pilling throughout the sofa. Just not holding up whatsoever.

Radley 36" Fabric Storage Ottoman, Created for Macy's This review is from Radley 36" Fabric Storage Ottoman, Created for Macy's
FormerRadleyLover
23 days ago

Started Off Really Great BUT

This Ottoman started off awesome! I've had this sectional for a long time & its stood the test of time, done very well so I was so excited to add pieces. Was planning to add pieces this Christmas, but the Ottoman started breaking down a couple mths ago. Now has fallen middle part & foam edges has gotten squishy. This is only a year old! Were just into a new house so ive been excited for expanding our current large sectional collection & planned to at Christmas. I've always loved Radley. Adding pieces as throws you into different places...making different configurations. That speaks volumes, but if you start having foam problems? There's really nothing you can do l, is there? I'm not sure when it started having issues being just 1 yr old, it seems to have snuck up on us. Just so disappointed. I really love Radley. I purchased my sect pieces 2 diff yrs a few yrs ago & continue to have no issues with it. Probably the end of the Radley reign in my house :(

Radley 3-Piece Fabric Chaise Sectional Sofa, Created for Macy's This review is from Radley 3-Piece Fabric Chaise Sectional Sofa, Created for Macy's
Mimi
24 days ago

Very Good Quality Sectional

Having reviewed numerous unfavorable comments, I felt compelled to offer a counter-perspective. I have owned this sectional for over nine years, and it continues to maintain an excellent appearance. We initially selected the gray option, which I appreciate, but I am now considering a lighter shade, which I have identified. Consequently, after nine years, I am prepared to acquire another one. My husband is particularly fond of this sectional, noting its ergonomic benefits for his back compared to other models we have previously sampled in other stores. We have encountered no issues whatsoever. Furthermore, our three grandchildren and two Yorkies have also enjoyed its comfort. It has withstood incidents involving red wine, infant regurgitation, and potty training accidents. All stains have been successfully removed, and we have periodically engaged professional cleaning services for the sofa. I highly recommend this product without reservation.

Recommends this product

Radley Fabric 4-Pc. Sectional Sofa with Corner Piece, Created for Macy's This review is from Radley Fabric 4-Pc. Sectional Sofa with Corner Piece, Created for Macy's
Bradley
26 days ago

Color changes color over time.

I really liked this 5 piece Radley sofa for our great room. Unfortunately, when it finally arrived the multiple pieces were all a different shade of gray. The armless piece was almost beige! Their rep came out and ordered us new pieces. The delivered the new pieces. Now 2 years later the other pieces, not anll of them are turning a weird shade of gray. Not in any direct sunlight either! The entire pieces cushions and base seem to now have a yellowish hue. Wish we had taken the extended warranty ….. The sofa is good for the money, but big time quality control issues with the fabric.

  • Photo from Bradley
  • Photo from Bradley
  • Photo from Bradley
Radley 5-Piece Fabric Chaise Sectional Sofa, Created for Macy's This review is from Radley 5-Piece Fabric Chaise Sectional Sofa, Created for Macy's
Shannon
29 days ago

Great value! Big and cozy!

This couch is big, very comfortable and just the right configuration to watch a movie with a family of four! Love it!

Recommends this product

Radley 5-Piece Fabric Chaise Sectional Sofa, Created for Macy's This review is from Radley 5-Piece Fabric Chaise Sectional Sofa, Created for Macy's
Sarah
1 month ago

Don’t buy the warranty

The couch has been good enough. However the warranty is garbage. Just google the reviews and you’ll realize it’s a scam. So you’ll get an ok couch, hoping for a warranty that is a waste of money.