Radley Fabric Sectional Collection

Macy's Exclusive
4 (2,195)
COLORS IN THIS COLLECTION:

Product details

Web ID: 1101381
Styled to perfection. This minimalistic sectional sofa showcases impeccable tailoring, track-style arms and richly textured upholstery, all set on mocha-finished legs. Sharp angles & clean lines give this Macy's exclusive a signature look.

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Ratings & Reviews

Here's what customers think
  • Praised for comfort, style, and durability
  • Firm yet supportive cushions, spacious design, and easy-to-clean fabric
  • Modular flexibility allows for customizable arrangement
  • Some issues with cushion shape and couch alignment
  • Concerns about quality and craftsmanship
  • Majority of customers highly satisfied with the product
AI-generated summary from 1,640 customers reviews.
4/5

2,195 star ratings, 1,640 reviews

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66.8% of reviews have 5 stars
1467
7.0% of reviews have 4 stars
153
4.5% of reviews have 3 stars
99
5.5% of reviews have 2 stars
120
16.2% of reviews have 1 star
356

On average, customers rate the Firm/plush of this item as Neutral.

339 customer images

1,640 reviews
Radley 36" Fabric Storage Ottoman, Created for Macy's This review is from Radley 36" Fabric Storage Ottoman, Created for Macy's
Gloria
11 days ago

Great furniture and delivery

The furniture is well put together and exactly what I wanted. The delivery was outstanding. The men delivering were courteous and did everything too notch. They kept me updated with delivery time. They were great. Would definitely order from Macy’s again!

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Radley 74" Fabric Apartment Sofa This review is from Radley 74" Fabric Apartment Sofa
ChiSara
12 days ago

This is Awful. Ripped within Four Days

We have had nothing but problems since it arrived! 1. The measurements listed online are incorrect. The actual sofa is 74 inches long, so the seating area is SMALLER than 74 inches. The arms are unreasonably wide, which means that the seating area is around 60 inches wide. 2. A rip appeared within four days of delivery and continues to grow. There was not enough padding placed on one corner, which means that the fabric is rubbing directly on the sharp frame. The amount of HASSLE to order a replacement couch is an absolute joke. Clearly there is a manufacturing issue; a couch should not rip in less than a week. Had to jump through hoops to order a replacement. Could not be completed online. I had to go back to the store. 3. The delivery team... Two men; one stood there watching as the other one dragged the couch, on its side, up our front walkway and then up 2 concrete steps to get it inside. This may have also contributed to the rip since it's the same side. 4. The frame is flimsy.

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Radley 5-Pc Fabric Sectional with Apartment Sofa, Created for Macy's This review is from Radley 5-Pc Fabric Sectional with Apartment Sofa, Created for Macy's
Radley
13 days ago

Recommend the Radley

We have the chrome Radley sectional for 9 years. We just moved it out of the media room it’s been in to perform a deep clean and noticed how well it’s held up. We use it quite often and it’s comfortable, and not showing signs of wear. I must add, we have no children or pets on the house. Based on our satisfaction of the Radley, our adult children have bought the Radley, as has several of our friends. We’ve had great luck with Macy’s furniture, having furnished our new, at the time, downsized house with Macy’s furniture products. Great customer service in the store and with delivery. We bought an expensive mattress and after a few months decided we didn’t like it. Macy’s allowed us to exchange it for something different. We’re fans of Macy’s Furniture.

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fidelia
13 days ago

Tears and stains easily

I regret to say this sofa is not worth the investment. After a year of anticipation, the reality is a piece that stains easily and looks perpetually dirty. We’ve already experienced a ripped cushion, and my attempts to work with the company for a replacement were unsuccessful. For an expensive piece of furniture, the quality and customer service are deeply lacking.

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Radley Fabric 6-Piece Chaise Sectional with Wedge, Created for Macy's This review is from Radley Fabric 6-Piece Chaise Sectional with Wedge, Created for Macy's
Casey
15 days ago

Chaise Length Shorter than Advertised Dimension

The couch overall is comfortable, but I’m giving two stars because the chaise length does not match the product dimensions listed on Macy’s website. The chaise depth is listed as 64", but the delivered piece measures at most 61" (see photo). I previously owned this exact same couch for many years and liked it, which is why I purchased it again. With my previous couch, my feet rested comfortably on the chaise. With the new one, my feet hang over the end, which is uncomfortable and kind of defeats the purpose of a chaise. I contacted Macy’s about the discrepancy. An inspector was sent out, and I received confirmation the merchandise was deemed defective, and an exchange was authorized. Based on that, I was hopeful it was an isolated defect. However, when Macy’s arrived to complete the exchange, the replacement chaise was the same 61" length. This seems to indicate a broader manufacturing issue, or an error in the product specifications.

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JB
16 days ago

16 days in and seam already separated

We bought the 5-piece Radley Sectional in Mocha on Jan 2nd, it was delivered on Jan 6th, and to my surprise I walked into the family room on Jan 21st to find a cushion that has never been sat on (end cap that faces away from the tv) with a split at the seam and piping. Not even a month into owning it. Macy's has scheduled an inspector to come "see" the damage. This is clearly a quality control issue of this type of fabric and although I read many other reviews and saw this couch in the store in person I took a leap of faith. Big disappointment considering at this point Macy's MUST know this is a repeat offender furniture flaw. I want to return it, but they are pushing back because it's past the 3-days. Now I am told I need to wait until Feb 3rd for an inspector to come see this one cushion before a solution can be reached. BE VERY AWARE and I'd suggest purchasing in a leather or something else altogether.

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Radley 36" Fabric Storage Ottoman, Created for Macy's This review is from Radley 36" Fabric Storage Ottoman, Created for Macy's
Victoria
22 days ago

Love the look!!!

We love our new ottoman! Storage is nice and it's pretty! The wheels make it a bit tough rolling on luxury vinyl. Makes it a bit difficult and slippery for your feet. But, that's the one I picked!

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Dawn
23 days ago
from Chicago, IL

Perfection

It took me a long time to decide what furniture I was going to put in our Family room in our basement. I ordered another sectional before I ordered this one and we could not get it down there. Beata Ryczek was a god send, she was so patient with me and when the other sectional was too big to get into our basement she suggested this one. I have to admit I was and is very pleased. I've had this sectional for a little over 6 months and it is perfection. I even ordered another piece to the sectional to make it a little longer one side and I am still pleased. Thank you Macys and Beata Ryczek, you are my go to when I need furniture in my home.

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